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Enjoy the convenience of mobile access to Rake's universal messaging platform. Two-way omnichannel chat, website visitor notifications, and team collaboration tools similar to Slack. Chat and Collaboration Easily manage multiple chat conversations with visitors through web,..
Enjoy the convenience of mobile access to Rake's universal messaging platform. Two-way omnichannel chat, website visitor notifications, and team collaboration tools similar to Slack. Chat and Collaboration Easily manage multiple chat conversations with visitors through web, social, even SMS. You can choose to invite visitors to chat or wait for inbound questions and comments. Collaborate with your teammates and colleagues with Direct Messaging and Channels. Find the answers you need while on the go with a superior mobile-friendly search. Website Visitor Monitoring Receive alerts when new and frequent visitors land on your website and monitor each visitor’s activity while they browse your website pages. On-demand current and recent visitor information with one click. You’ll know the location, current page, previous visits, and more. Then, when the time is right, send custom-crafted invitations to drive engagement. Task Management When conversations require follow-up, create a task. You'll be instantly notified by the app when tasks are assigned to you or a team you are on. Manage task statuses or view related customers and conversations easily. Add notes and attach files. Everything you..