Robinhood: Investing for All

I made my first deposit into my Robinhood account and they told my my funds were on hold because my account was under review. I called to ask why my funds were being held, and how long it would take to review. The customer support said they have no information. I asked to em to refund the money to my bank if they can’t even tell me how long they are going to be holding my money for. They said they can’t do that. So basically Robinhood took my money and then held it hostage and now I don’t have access to it for what the customer support said was an “unspecified amount of time.” As soon as I can get my money out of this app - I will be shutting down my account and telling everyone I know to avoid using this. UPDATE: This is the worst customer service experience I’ve ever had from any company. They say they will call you back - it takes days to receive a call and when they call you they put you on hold for upwards of 30 minutes. Why would you call me just to put me on hold? The customer service people have no authority to do anything - they have no manager - there is no on me to talk to besides them. They are in a call center usually in Columbia. All they could do was enter information into the system to send to the specialized team. I asked to talk to the specialized team. They could not do that. They then proceeded to ask me over thirty personal questions to enter into the system. Here are some examples: “Where did you learn about crypto?” “Do you have friends or groups you talk to about crypto?” In what universe is this information relevant to my problem? Reminder: all I wanted was to remove my money from the app and close my account. It’s been three weeks - still no progress.

CONSTANT PROBLEMS. Right now my app can’t update the tickets that I have contracts on and the support if failing miserably lately. Just a horrible experience and getting worse. I’ve been stuck at the same price on SPY since open! AWFUL And waiting just as long to be “transferred” to the right team! Done!

After I deposited over $1k in a day they seem to lock my account won’t let me send btc & have my account under review for 4 days after I been using the app nearly over 2 years if you like to move your crypto these apps are very quick at locking your account an also quick at telling you is nothing they can do to help.. Be safe my friends Trading isn’t the same as before gotta sleep with 1 eye open

They hold your money extremely too long. Why do I have to wait 5 days to withdrawal my money? Oh that’s right so you can make money off the interest it accrues. I will no longer conduct business with them as holding my money hostage is disgustingly deplorable.

Brand new iphone. Unable to log in. Sending approval to other device, hit ok. Still cant log in. A word to the wise to anyone investing: STICK WITH A TRUSTED BROKER. Schwab, Vanguard etc. If you are investing any serious amount of money do not waste your time with this app. Its a toy like tiktok / instagram.

Don’t waste your money on this app. There’s so many other awesome apps to use that have actual tools to help you trade. Robinhood is just taking your money.

Worst app ever , they took my money without asking

I used the instant deposit funds to make a little money last week. This week robinhood reversed one of my deposits from last week and kept 2 for $150 so my account went negative and they took whatever money was in my account that wasn’t in stock. They will let you make money on a stock just to void a deposit and say you owe them now

The app is ok, it is easy to use. The customer support is horrible and they dont have a phone number to speak to human. Everything is thought their chat or email. I have been trying to reactivate my account and its taking forever. Every time I reach out to their Customer support they tell me something different and nothing gets fixed. They will close my chat if I don’t reply right away then I will have to start all over again and have to repeat everything to another support rep. I wouldnt not mind this if they would offer a solution but they dont, they will not read the previous chats even though is about the same issue. I like the ease of use but Im starting to use etr ade and the platform is more complex but once you get a hang of it might be a better option. Also they do have s phone number and people were helpful everytime I called. In my opinion it just seemed more professional. For some reason I started with RH and liked the platform I wish RH would offer better support and I would stay with them. i cant help to wonder If the customer support is so bad in something so small as reactivating an account. I can only imagine how the support will be when I get an big issue with my money. Its concerning.

Hoping these rats mess with lawyers that will sue them to bankruptcy!!!

When the GME stock was sky rocketing and the common folk were making money, this app prevented us from buying and selling GME. This app is trash, never forget.

You can see where this critical overlap leads…. Have to believe this is intentional.

Don’t use this bc it doesn’t let you sell on the same day.

Customer support representatives are rude, they lack knowledge, and waste so much time. There is a company which is bankrupt now. Its stock ticker is ARGSQ, I am asking Robinhood to remove it from my account since at this point of time that stock is worthless, but Robinhood says no, we can’t remove it, basically live with it now. Lol

This app lost me a lot of money due to it crashing when I needed to sell a stock. I believe it was intentional and I could not have been the only one that experienced it. Instead of being able to sell at a peak profit it froze and crashed but processed my sell and it went through at a total loss. Tech support said basically it is what it is. I’ve drained my account and will never trade with Robinhood again. I would also not advise anyone to use this app.

On the withdrawal screen and a spinner keeps spinning - preventing me from withdrawing my funds

The 2020 GME fiasco shows Robinhood, in my, opinion, cannot be trusted. It will put the interest of bigger institutions in leu of small investors.

This is a difficult app to use. You cannot cancel the app. You can not cancel the hold membership. It is hard to get anyone on chat and they don’t have a phone. They only allow one way to transfer money. They cannot transfer from Fidelity investments. Trash app!

As Robinhood, a robber, they steal your money in every possible way. This app has so many pump up windows to mass up your setting and cause you to pay more services fees. Not much every time, but every where.

It is actually unbelievable how many selfies I have to send Robinhood. Nearly daily I am required to “Take a Selfie” for Robinhood to verify my identity. “Taking a Selfie” actually entails sending in three selfies and two pictures of my ID, and that is only if their AI that views the pictures is feeling nice.