INFORMATION

Updated:
Version:
5.9.3
Size:
61.5 MB
Category:
Health & Fitness
Required:
iOS
Rating:
Publish:
2020-10-28
Price:
Free
Developer:

WHAT'S NEW

We’re always looking for ways to improve our app. We use comments and feedback to help us make improvements. We will continue to monitor and fix issues shared in the App Store. Siempre estamos buscando maneras de mejorar nuestra aplicación. Todos los comentarios recibidos nos ayudan a hacer mejoras. Seguiremos monitoreando y solucionando los problemas compartidos en los comentarios de la App Store.

Your Texas Benefits App SCREENSHOT

【图】Your Texas Benefits(截图1)【图】Your Texas Benefits(截图2)【图】Your Texas Benefits(截图3)

Your Texas Benefits App DESCRIPTION

The Your Texas Benefits app is for people in Texas who have applied for or get:

• SNAP food benefits
• Health-care benefits (Medicaid and CHIP)
• TANF cash help

Manage and view your cases anytime you want – right from your phone. Use the app to take a photo and send us files we need, like a copy of your paycheck. Set up and view alerts about your cases, like when it’s time to renew your benefits. You also can report certain changes to your cases and find an office near you.

FEATURES

View your cases:
• Set up a new Your Texas Benefits account if you don’t already have one.
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Update your phone numbers.
• Sign up to go paperless and view letters / forms we send you.

Send us files:
• Upload photos of the files or forms we need from you and then send them to us.

View alerts and case history:
• Get alerts about your cases.
• View files you’ve uploaded and sent us through the website and app.
• See your change reports.

Report changes about your:
• Phone numbers.
• Home and mailing addresses.
• People on your cases.
• Housing costs.
• Job info.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

Your Texas Benefits. Now online and mobile.

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Your Texas Benefits App DOWNLOAD

App StoreOfficial Website

App REVIEWS

love

It doesn’t work

customer..

The app is lagging, and I’m not able to upload any files to help for my case so it’s kind of not really satisfying as of right now

Caramell..

Zero stars, very inconvenient, cannot find the existing the case number.

Help

I have been trying to get my benefits renewed but have been denied although I have sent all requested information regarding why I’m not able to work due to my seizures disorder . My son and I have resorted to food banks and forced to eat stale bread and rotten fruit. I paid my taxes my entire life and now forced to beg my own government for help. I watch the news everyday and see immigrants come to this country and treated better than actual citizens. It’s so sad. I literally have no idea what else to do. I am currently in bankruptcy. I have to keep my faith in God since I can’t count on my own government. I’m sure this is not the first time you have heard this. I don’t expect a response. I know this review will be buried under all the rest.

Aunt

I could not find a way to see my benefits balance.

ariannas..

It has a “pleased wait” sign and a spinning wheel that never goes away- I can’t even log in.

report

I haven’t worked since 3/25/2022 started work 3/01/2022. I’ve submitted this change three times and yet your system won’t record it. Y’all won’t listen when I call either!!!!!! You claim the money 250. That my daughter pays for our car insurance of 304.00 is income yet Texas requires car insurance snd you don’t recognize that! I am 68 crippled and living on SS and y’all give me 30 a month for food which is a joke with the price of food. Now you want to take that from me!! All because your system is junk and y’all can’t seem to correct anything! Today y’all claim Public Storage says I am still employed if they did then they are crooked and skimming the Government! I haven’t worked since 3/25/22!!!!!

rkho

This app has never worked for me the years I’ve had it. It won’t even let me see my account. When I try to login, it takes me to a page that says I need to upgrade to view my account. So I put in the necessary details to move forward and “upgrade” and it says that I already have an account so I need to login??????????????? Takes me back to the login page where I, again, put in my username and password, click Login, and bam… back at the upgrade page and repeat.

kellyf64

The app is not user friendly. I’m a grandparent and there is no way to apply or to discuss aspects of a ‘child only’ case. It causes confusion and appears that I am also asking for benefits for myself. Everything requires that I make a phone call in addition to using the website. Also, letters often do not come in the mail, I then receive an email about forms needed and I’m given one day to supply what is needed. Very stressful process. On the up side, once you do get to speak to a person on the phone, which can take 10-90 minutes, the staff are always very friendly and helpful.

FoodaCle..

Does not supply EBT food-stamp balance. I just don't see any value in this app.

Meliyas0..

This app don’t let me do anything, I can’t see anything from my case or benefits.

MandMTex..

App does not allow response to messages. State sends texts and asks verification codes be confirmed, yet there is no place in app to enter code and message does not link to app or website.

naaaaass

Horrible when you can’t call or send written communication no one answers either one

Travelur

For two days now each time I try to sign in to upload files, I get this message : “Your Texas Benefits is being updated. You can use the app again after the update. “. Please help I just tried deleting the app and will reinstall. I’m thinking it’s an error message because I’ve never heard of an app updating itself for twos .

eltorito..

Hard to navigate. Unable to access letters

bunni042..

No information!

vdiva07

Myself along with others have not been able to login to our accounts for days. Not on the app or online. Have called 211 and gone to the office. It keeps saying our passwords are wrong even though they aren’t. No one is addressing this issue. This needs to be fixed. We can’t do anything including renewals, sending in docs, etc. Please fix this!

Thecuten..

What others have recently said on here. App constantly says it’s updating, and just hasn’t been working properly. I know I’ll get the same useless auto response as everyone else so I’ll just say this. I will not waste my time emailing to get in contact. Stop using this response as it’s not on the individual’s end! This is an app issue! Rather than giving the same useless auto response, how about WORKING ON THE APP?! I’m fed up with this frustration!

Sister

I believed this APP would help make this process less painful. My case was beyond the 30-45 days process time and I had not received any communication of the status of my case. I spent 2 hours standing in line and 2 1/2 hours waiting in the waiting room to be told I still needed more information to complete my application. This app isn’t kind to people in need of assistance. It only gives you false hope to believe if you just are patient, we’ll help you soon. Not true.

Remy

The app just keeps saying it’s updating, even tried reinstalling the app nothing works and online I can’t upload any files. System is useless just want to upload my files and be done.