INFORMATION

Updated:
Version:
9.2.2
Size:
165.8 MB
Category:
Utilities
Required:
iOS
Rating:
Publish:
2022-12-08
Price:
Free
Developer:

WHAT'S NEW

The T-Mobile app has been updated to ensure our handy features continue to be fast and easy to use, keeping it convenient for you to manage your account.

T-Mobile App SCREENSHOT

【图】T-Mobile(截图1)【图】T-Mobile(截图2)【图】T-Mobile(截图3)

T-Mobile App DESCRIPTION

Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place
· Try the T-Mobile network with Network Pass
· Switch to T-Mobile in minutes with Easy Switch
· Compare network performance with Network Scorecard
· Manage your account, add and remove services, and change plans
· Pay bills, set-up autopay, and payment plan options
· Shop devices and view offers
· Manage international data
· Profile settings
Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go!

Have Feedback? Email us at iosappfeedback@t-mobile.com

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App REVIEWS

dvilla86..

I would switch plans right now simply based on how garbage their app runs and how terrible they customer service line is. The app is always crashing and bugging out saying there is no internet Even when your on THEIR WI-FI! And the customer service line asks 50 questions and re authentication questions before you can even ask to speak to someone. Honestly going to Verizon just for that. Also their home internet is trash don’t waste your money!!

GSerjo

My phone has been stolen outside of US. In this country no t-mobile offices. I called support, to activate eSIM as a temporary solution, provided all data (pin etc) and they said we cannot help and you need to visit t-mobile office. What is the point to go with this company? It’s terrible they even don’t cover basic case when a phone has been stolen. Think twice, they will not help, they just don’t care!

Ariel

I jump through all the login hoops associated to this app to discover that it literally won’t do anything. It has a redirect to their website and that’s it.

Guest

When entering a “other” amount for payment amount, I am prompted to enter a number greater than $1.01 although I am entering an amount greater than $1.01. This problem has been going on for over 2 months and no update has been rolled out to fix this bug. Been with tmobile for many years and have never had this problem before with the app.

CzarLuka..

I cannot stand T-Mobile‘s customer service, I was previously a sprint customer.. and then Sprint and T Mobile merged.. nothing but problems. I paid off my phones and canceled my lines immediately. there’s a lot of options out there that are far less expensive. t-Mobile Tuesdays was a joke.. I didn’t get anything out of it, other than a $2 Dunkin card. The overall service i had with T Mobile sucked, it said I had 5G (i have a iPhone 12 Pro Max) and it definitely did not feel like 5G.. more like 4G LTE but a different name.

victorma..

Use web pages, doesn’t show data from my account.

Alphawav

This joke of an app sends you to safari to open a website if you are a pre-paid customer of tmobile. Millions of dollars, billions, and cant even make a proper app. Shame in you tmobile!

chrisq12..

It keeps taking me to the login page and logging me in with FaceID even after I’ve logged in. Update 1/14: TMobile app developers, PLEASE FIX THE LOGIN !!!!! This morning it actually locked me out, then I was sent a new passcode and that didn’t work. Customer service then unlocked the account and had me clear the cache and it FINALLY worked !!! I mean, seriously…. I’m going to email corporate, maybe that will get someone to fix it.

paulapum..

Sadly if you’re current customer you don’t get any promotions on phones that I qualify unless I add a line which I don’t need :( T-Mobile talked me into that last time and now I’m stuck with extra line I don’t use and an old iPhone 8plus that won’t even updat there on app because it’s too old . Thanks for nothing T-mobile , going to file a complaint with BBB and FCC 😡

Madman

This was always the slowest and most glitchy app in android and I'm here to tell ya in iOS it's even worse.

Justmovi..

The app is horrible on the phone and CPU. You can't pay your instalments for your devices. When you try the magenta circle keeps going until it times out. My app has been out of sync for the longest and I was supposed to get a follow up with tech support and I never got it.

TJNMM

This app is always crashing, I’m unable to see any of my information and the only way to make modifications is through the app. No good

Cassandr..

Ever since I made the switch to T-Mobile from Verizon it has been non stop run arounds shady customer support and false promises. Only benefit I’ve seen from t mobile is a Lower monthly phone plan but sadly that’s where it ends. Switching lines and being offered “promotions” is a headache they will give you false information and make you wait months before you finally get a definitive answer. Which in the long run has already cost me more money then what I’m “saving” by switching. I’ll be finishing the 2 year contract then making the switch to a different phone provider.

VVSdiamo..

Omg this app is terrible, recently merged with T-Mobile from sprint. The Sprint app worked so much better.

Yangara

Terrible app, never works and never fixed.

DiamondP..

The app is aggravatingly slow in glitchy, even in good service areas

ftpzee

it’s ridiculous at this point, i’ve been trying to make payments on my account and the app won’t load, now it’s happening on the website as well. this alone is pushing me towards switching providers, FIX YOUR ONLINE SERVICES

Oppyue

The app is unstable and does not load. You will constantly need to reset your password to access. It will tell you that you are a sprint customer randomly. It will then require you to delete the app and re download only to not work. You will call customer support only for them to tell you to just use the website only. What a waste of time. People actually are hired by this company and paid a salary to create, manage, and maintain absolute garbage!

Tomach1

This app has to be one of the worst I’ve seen for some time. Very slow compared to most apps these days and a lot of links do not go anywhere. Is not intuitive at all, not sure if that was on purpose or not. Hopefully they completely redo this app, because their service is ok for the price.

Dpinero

When this app works is phenomenal but lately im tired of it not giving me access or continually saying password is wrong. My husband is having the same issues. Then once you log in with your email, after changing the password again, asks for your phone number, since it is already in the system, it will not let you log in. Really im tired of this 😠