INFORMATION

Updated:
Version:
5.18.0
Size:
55.7 MB
Category:
Finance
Required:
iOS
Rating:
Publish:
2022-04-23
Price:
Free
Developer:

WHAT'S NEW

Bug fixes and performance improvements

PayFlex Mobile® App SCREENSHOT

【图】PayFlex Mobile®(截图1)【图】PayFlex Mobile®(截图2)【图】PayFlex Mobile®(截图3)

PayFlex Mobile® App DESCRIPTION

The redesigned PayFlex Mobile® app helps you make decisions for your financial wellness, with ease. You have the control and flexibility to manage your Flexible Spending Account (FSA), Health Savings Account (HSA) and/or Health Reimbursement Account (HRA) in real-time.

In-app assistance for personalized support
• Enjoy intuitive in-context coaching to help you complete account tasks on the app
• Receive timely alerts based on your account, such as
o Enroll in MasterCard® medical/ID theft protection
o Verify PayFlex debit card® transactions
o Use our bill negotiator service for qualified medical claims

Enhanced security with complimentary fraud protection
• Account set-up: Get started with the same user name and password you use on our website
• Returning users: Log in using touch ID fingerprint or PIN code for easier, more secure account access

Easier Navigation to get what you need fast
• View account balances and transactions
• Pay your providers
• File a claim by uploading photos of receipts and documentation

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The redesigned PayFlex Mobile® app helps you make decisions for your financial wellness, with ease. You have the control and flexibility to manage your Flexible Spending Account (FSA), Health Savings Account (HSA) and/or Health Reimbursement Account..
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PayFlex Mobile® App DOWNLOAD

App StoreOfficial Website

App REVIEWS

abc98789..

It’s April 25th and I cannot see my account information yet. I don’t know how much I have spent, how much I still have to spend and I can’t submit a receipt either. I called in to customer service and they were not able to help me.

sully850..

This app doesn’t make any effort to be user friendly. No viable support. Rejects literally everything and no reasonable way to track

Jsesh12

I dread having to file claims. The app barely works, if it’s working at all. I’ve deleted / reinstalled with no luck. Claims that are coded as reoccurring are never approved and it’s like starting over each time. It really is the worst app on my phone and the most frustrating company I regularly deal with.

OHGarden..

Your website tells me how to get the 1099 but does not give me the option to locate it.

rds901

Absolutely terrible application. Face recognition never works. Have to re-enter information every time. Does not notify when card purchases that had to be verified were verified. Lists already verified purchases from years previous as still requiring verification.

Newebee2..

Tax forms missing from the app and even when it’s redirected to the website, tax forms are not being downloaded

Chris

Hard to navigate

Karola6o..

This app should work great to manage my FSA account. Most of the time I can’t even get in. I have to change my password every single time! Most of the time the link to change it never comes.

kira1211

Every time I try to log in, the app doesn’t recognize the same device it has been on since I downloaded it. It’s very inconvenient to have to get a verification code every time I simply want to check my balance.

Complete

Always have issues with claims. Asks for information and then never goes to the screen where it asks for a picture of the receipt. Have to take a picture with my phone, email it and then use the website to input the claim. Horrible!

jdjehebb..

Glitch caused a delay in my claim. This app is not reliable.

tommymcm..

You cant file a claim or fund your account, it says these features are not available at this time.

MHZ56

I have called multiple times and reset my password multiple times and app doesn’t work. Says username and password incorrect still.

TheGanja..

This app is garbage. You won’t get any notifications when things are denied (which is almost always) and cannot dispute them through the app.

PayflexA..

I would give this app a negative rating if I could. I have had to submit my claims multiple times because the receipts I attached disappear after I upload. It’s great in theory and very user friendly but what’s the point if it doesn’t work the way it’s supposed to? I called and complained about this three weeks ago and it’s still happening. I have submitted five claims since then and the same thing happens with all of them. I just had to resubmit a $300 worth of claims because Payflex is just sitting on my hard earned money and their IT department is not doing anything to fix their app!

atj2158

The app is awful, not intuitive, and cumbersome. If you have an issue with it prepare to face condescending customer service agents with no desire to help you fix the problem.

AP

Constantly have to log in and re-enable Face ID after 2nd time.

Caitbaco..

This app is complete garbage. I have used multiple HSA apps in the past and this is the worst one. Honestly it’s one of the worst apps I’ve ever used in general. I can’t tell you how many times I’ve had to set up Face ID for this thing. I swear Face ID on this app expires every 3 log ins. Which is super inconvenient because even if you’re out of the app for one minute it locks you out and you have to re-log in again! It doesn’t tell you where your purchase was made. It only says the date and amount. How am I supposed to remember where my purchase was made or even know what some of them were?? I don’t upload my receipts until days or weeks after I swipe my HSA card. I have never seen an app NOT tell you where you made a purchase??!?!? This is the least user friendly app I have ever used. I’m only 28, people. I am not a boomer. If someone in their 20s is having issues with this app then you’ve got a problem. I wish I didn’t have to use this piece of trash app, but this is the HSA account my employer chose so I have to use it…. PAYFLEX, PLEASE FIX THIS DUMPSTER FIRE!!!

site

Really easy to set up and use

aconcon9..

I downloaded the app. Then it can’t create an account on the app, ok fine go to the browser, put in all my information and after you verify your account with a code from your email or text, it just dumps you to this page with no option to create a username and password. Am I taking crazy pills? I did it twice to be sure.