INFORMATION

Updated:
Version:
5.55.0
Size:
93.5 MB
Category:
Business
Required:
iOS
Rating:
Publish:
2022-03-25
Price:
Free
Developer:

WHAT'S NEW

- improved user support

Groupon Merchant App SCREENSHOT

【图】Groupon Merchant(截图1)【图】Groupon Merchant(截图2)【图】Groupon Merchant(截图3)

Groupon Merchant App DESCRIPTION

The new Groupon Merchant app lets you manage your Groupon campaigns directly from your smartphone.

Use the Groupon Merchant app to:

Easily scan and redeem Groupons using your phone’s camera or keypad
Get detailed insights into your campaign performance
View your payment details\nSee and respond to customer feedback

To get started, download the app and sign in to your Groupon merchant account.

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The new Groupon Merchant app lets you manage your Groupon campaigns directly from your smartphone. Use the Groupon Merchant app to: Easily scan and redeem Groupons using your phone’s camera or keypad Get detailed insights into..
The new Groupon Merchant app lets you manage your Groupon campaigns directly from your smartphone. Use the Groupon Merchant app to: Easily scan and redeem Groupons using your phone’s camera or keypad Get detailed insights into your campaign performance View your payment details\nSee and respond to customer feedback To get started, download the app and sign in to your Groupon merchant account.

Groupon Merchant App DOWNLOAD

App StoreOfficial Website

App REVIEWS

Sutherla..

I haven’t even been able to remove the deal, they take for ever to do it. Is not worth it any more. Support doesn’t answer the message I sent. It’s taking a lot more money they said and they do crazy discounts whenever they want.

adanna

I’ve had the worst experience with Groupon thus far. My campaigns have been closed out of spite bc of the account Bradford Williams. Be careful when your asked your opinion on they’re performance. If they don’t like your response they with close your account without any communication. They’re staff is poorly trained. They have no live reps to talk to everything is through email or bot chat. As a merchant you’ll have to give up 75% of your money. There account managers never reach out unless it’s a major issue. Heck I didn’t even know I had a new account manager until there was another issue. When you choose an option for new clients only they DO NOT PROMOTE your business as frequently. They will continue to sell it to clients that have already purchased, causing an issue b/w the merchant and client. It’s a whole scam throw the hole app away 🗑🗑🚮🗑🚮🗑🗑🚮🗑🗑you only benefit from cheap services when your the consumer. For a merchant this is a nightmare

JkKznsJ

The app doesn’t work and glitches, there is nobody you can contact on the phone due to “Covid” even tho the pandemic was 2 years ago! The say there is no trace of my account and you have to wait days for an email reply

Buujee

I’ve been trying to make a campaign for almost a week and it keeps saying “Couldn’t establish a connection. Try again” !!!

no2group..

I have not received my payment yet from September. They are never available to talk phone to phone only emails! They are the WORST

wsbforve..

Hello I’ve called, emailed, and sent chat; no response. How you do you charge my customer $337 on a Groupon voucher and only paid us $36 I just don’t remember Groupon coming out there helping us move the customer so I’m curious on what went wrong here.

ya

The best advertising app for your business good customer service I recommended for all business thanks to Groupon I got busy after the pandemic

BuiltFur

This app is so bad. Where to even begin? I’ve been trying to setup a campaign from my iPad for hours now and can’t get any further than the Upload Photos section. One, it’s stupid that it’ll only take landscape oriented photos - I’m a barber and no one takes a portrait of a client in Landscape - so even after giving up on that, when I try to use the cheesy stock photos, it just crashes repeatedly! If I try to skip the photos section entirely and go to the next step, all I get is a blank screen! I’ve had NOTHING but problems with the cumbersome setup of this app from day one. Over it!

Asian

This APP would die itself whenever I trying to pull up a client’s name! Not very efficient my opinion, after for being their merchant for a couple of years, Groupon is going downhill Their new CEO who doesn’t know how to treat their merchants! Stay away !!

Elite123

Groupon has a big share of commission already but using or making promotions or discounts specials they screw business, no caps, no minimums, they are making businesses to pay more.

ryan

Don’t use this website service. It’s a deceptive Internet service. When you want to collect money, you can contact them right away. When you need a refund or other services, you can’t contact them. No matter if you call, leave a message or send an email, they just don’t reply.

ndndhebe

Before you start your Groupon, call their customer service line 773-696-4316. They won’t answer. If that doesn’t stop you from setting up your account then read this review. Try the email and chat features. They don’t work either. We set up a Groupon for our business and we received almost nothing in sales. Our product was listed as a $25 value, discounted at $16. However, we received only $6 per sale, essentially selling our products at a 75% discount. Groupon also advertises all over Google, so quickly all of our customers would see an ad for our Groupon whenever they looked us up for info or directions. So we lost a ton customers that would normally be paying us full price. IT GETS WORSE!!!! When we realized how bad of an idea Groupon was, we wanted to end our Groupon. YOU CAN’T STOP IT!!!!!!!!!! There is supposed to be an “edit icon” on your campaign. There isn’t! And trust us, one of us have a bachelors in computer science, we know how to use a website. Go watch the Groupon videos, you will see where the edit icon is supposed to be and then when you visit the same exact web page, it is not there. There is no edit, pause, stop, or cancel option. You are stuck with your Groupon indefinitely. So just contact customer service right? CUSTOMER SERVICE DOES NOT EXIST!!! There's an option for it but after you scroll through all the troubleshooting options you finally see 3 options to contact an agent. None of them work!! The chat button does not work. Click on it and nothing will happen. There is an “email” option but after you type your message you will receive an error message. They don't give an email address for you to contact either. Your last option is a phone number which also doesnt work. You’ll get a little “Thank you for calling Groupon” message and then they’ll hang up on you. Go ahead, call them 773-696-4316. I called multiple times during business hours too.

GitanoS

They take 40 percent!! No even 10 percent that’s I think it is a lot , so you have to lie to your clients with fake discount that really doesn’t exist so Groupon don’t get the 40 percent from the total amount

alasccap..

I had to set up my campaign on the website. The app kept saying there were connection issues! So frustrating!! Then when I went to the support on the app and tried to give feedback it wouldn’t let me submit it. It showed “Connection Error”!

xtrme

This was the worse mistake made by me for my business. Groupon takes more than half of your money which is fine to help build clients. But there is no way to reach out to someone to help us. There numbers do not work. We have put in for our campaigns to end for months and they won’t end them due to us trending m. We call nothing we email it says no service when I’m on WiFi. My next step will be contacting and attorney.

taxicab1..

They let just about anyone purchase on their site. Low quality customers looking for best for the least $$ (which is to be expected I guess) The issue is there is NO vetting the person coming into your business, unlike other corps where you can give the customer a rating for unpleasant experiences, they can simply go on to the next business and purchase another Groupon to go terrorize someone else. They are entitled because they already “paid” you, rude, late, often don’t even tip for the hugely discounted service. So you basically end up working for free! Two customer have had to be escorted out by the police and I’m told they’re still able to move on and keep buying vouchers! When you try to edit the fine print I found Groupon removed it without my approval! What I’ve learned is no matter how nice, comfortable, upscale what you provide is, Groupon will always devalue it, then add an additional discount on top. They won’t return because they are groupons customers not yours. My recommendation? Use for a couple months max. Build what you can and stop before they ruin your rep. Nothing worse than someone demanding more than their coupon covers next to your actual customer paying full price. Save yourself the headache and get social media savvy instead. Tale a class on it, will cost less than selling a voucher to only one or two customers (for me about $150 chunk they take PER SALE.)

jay20303

They take 50% of the funds for each sale and sometimes up to 75% when they “advertise” your product and offer an “additional discount” to customers that save your ad or show an interest in your product or service. It’s not worth it. Specially since you have to mark the product up by 30-50% to entice customers. Unless the product is inexpensive with a high mark up, you’re bound to lose money

Furious

Take half, horrible support, nothing but bad, difficult experiences. Just horrible, seriously.

assfasfh..

I will no longer use your services. On a deal that you charged my clients $95 to purchase, you only pay me $11?! There’s no reason whatsoever that I should only make $11 on a $95 purchase. Oh wait! I forgot that on top of the discount I already have given you give an extra 20% so then on top of that I only get paid $11 when all you’re doing is advertising my business and yet I spent hours on my work for my clients. You guys are a rip off and scam.

Scott

There goes my business your app doesn’t allow redemptions.