INFORMATION

Updated:
Version:
5.14.1
Size:
163.9 MB
Category:
Travel
Required:
iOS
Rating:
Publish:
2023-01-05
Price:
Free
Developer:

WHAT'S NEW

As part of this update, we've included bug fixes and improvements suggested by guests like you. Thank you for choosing IHG® Hotels when you travel. Please share your comments!

IHG Hotels & Rewards App SCREENSHOT

【图】IHG Hotels & Rewards(截图1)【图】IHG Hotels & Rewards(截图2)【图】IHG Hotels & Rewards(截图3)

IHG Hotels & Rewards App DESCRIPTION

FIND HOTELS FOR ANY TRIP – WORK OR PLAY
Book and earn rewards at our family of hotel brands, including Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, InterContinental® Hotels & Resorts, Six Senses Hotels Resorts Spas, Regent® Hotels & Resorts, Kimpton® Hotels & Restaurants, voco™, Hotel Indigo®, EVEN® Hotels, HUALUXE® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, avid™, Staybridge Suites®, Atwell Suites™ and Candlewood Suites®.

REWARDS, REIMAGINED
Keep track of your points and benefits and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your wallet for easy access. Not a member? Sign up for IHG One Rewards for free and experience the new perks and exclusive offers.

BOOK IN SECONDS WITH THE BEST RATES GUARANTEED
Get access to our best rates, exclusive to members only. Quickly re-book your favorite hotel or book a new one in the app. Pay now or later using cash, points or a combination of both. Tap. Book. Travel.

TRAVEL WITH FLEXIBILITY & EASE
Enjoy flexible booking options with free cancellation on most rates. Change of plans? Change or cancel directly in the app. Get trip reminders, check in (and out) faster via the app at select hotels, and as a benefit of being a member, get free WIFI with every stay. Access all of your trip details – directions, amenities, things to do, dining options and more – all within the app.

STAY WITH CONFIDENCE
Rest easy with world-class cleaning processes and get notified on the latest travel news. Whenever and wherever you travel, we’re here for you. Need help? Chat with us in the app or speak directly with one of our customer care representatives.

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IHG Hotels & Rewards App DOWNLOAD

App StoreOfficial Website

App REVIEWS

Sae146

‏البرنامج يوجد به مشكلة منذ شهرين وإلى الآن لم يتم حلها في أثناء قيامه بالحجز ووضع تاريخ الحجز وأثناء البحث عن إمكانية يقوم البرنامج بالخروج فورا لا نستطيع أن يتم الحجز عن طريق البرنامج ارجو حل هذه المشكلة أو تغيير مطور لهذا البرنامج

longhjr

Holy cow the amount of tracking this app does. Big NOPE. I’ll use the web.

Matt

AHi

Cole4344

Have fun never using your points.

mister

Got locked out of my account for 30 minutes, I reset my password and tried to log back in, incorrect password. No warning or heads up that they would lock my account if the password was wrong. Uh huh, super handy here. Tried getting it unlocked, can not get customer care or even leave feed back because none of those url/links even work. So you can play around with this if you like a challenge. Me I think I will start staying at Marriott from now on.

Willtide..

I had almost 250,000 with the ability to cash in for even more (roughly 400k total) points because i stay in hotels a lot for work and i’m always being put up in ihg hotels… went to look at my account a few weeks ago and i was logged out and i couldn’t log back in. i called several times about it, and they always transfer me and then hang up on me mid transfer. has happened four times now! so i decided to try and email them and same thing, i would get one email back and then never again. very frustrating to deal with. zero accountability with this company. Make sure to check out and explore other options if you’re trying to use rewards.

MARKAPV

I used to love the IHG app but suddenly it only returns error message “sorry something went wrong”. Called customer service - no idea. Reinstalled with no success. Disappointed.

Rebeck10..

Called hotel directly because app was not working. All they did was forward my call to corporate which I never got to speak to a person. So back to the app and I could change any preferences. Or notes like late arrival and name changed to my son. Hope it works? We will see and review again.

Beware

Beware of the fine print when using this App. It claims that canceling your reservation before a stated date/time will result in no charge. But the fact is that they will keep your money for no services provided while legitimate cancellations are refunded in points only (in our case we had replaced the initial reservation of one night at a hotel with an extra night at the same hotel just seconds later which we honored). We were ‚double charged’ for one night, but IHG does not see it that way because we were reimbursed with points, but our money is ‚gone’. Do not bother calling Customer Care neither since it cost me being on hold for over an hour and explaining my case to three different representatives without prevail. Poor Customer ‚Care‘; deceiving App.

Wtmick

How can such a huge company have so many app issues?

smfhclay..

I compared this app with agoda and found it cheaper there.

Morgan

A horrible app. Can’t book using app, can’t view current stay or past stay. Worthless

Hmsphill..

Why does a simple booking app need 129MB??? Talk about crappy devs with bloatware. What a waste of storage space. Do you have a deal with Apple to bloat software as much as possible to force people to buy bigger storage?????

priinces..

I am a platinum elite member and use different groups to book since i travel so much w/my job. IHG hotels esp holiday in express’s in particular are the worst experiences i’ve had. IHG will have me on the phone for hours explaining multiple times promising to help fix major billing issues, promising I hear from someone from the hotel within 48 hours promising if not, then they’re going to help me in this phone calls people hanging up on you. You can’t understand what they say. They’re accents too strong you request a manager there’s never one at the end nothing gets resolved. There’s no customer service, & don’t value your customers. I agree with another review Hilton is 10 times better and it’s not that much more and they’re nicer. seems like they let anybody be an IHG or Wyndham or choice hotels franchise these days and the pictures are heavily misleading have the time and that they steal from you and say one prize charger another and I she doesn’t do anything but say that what they’re gonna do and not do it, so I’m done with IHG.

Kattauru..

The app is SUPER frustrating as many things that are available on the desktop are not accessible to locate on the app. Why oh why can I not add the name of the 2nd guest via the app? We used to be able to. Nor did it allow me to make my special requests. Yet, if I try to book via the desktop site, it does allow special requests and 2nd guest name added, but the desktop site doesn’t allow me to use the credit card linked to my account? WTH? Seriously? Get better IT people, please. I’m getting frustrated to the point of switching to Hilton.

JSKMax

I just spent 45 minutes total trying to book a room through the IHG app while trying to use my rewards points. When I pressed the book it button, “something went wrong” message popped up and referred me to customer care. I spent 30 minutes trying to text with an agent to find a room, studio style with Candlewood Suites, no guarantee that I would get a King Bed. If it’s going to be this difficult to use your reward points to book a room, why be a loyal customer!? Completely frustrated. Not sure if my agent wasn’t having to manage more than customer at a time based on delayed responses. Ha, you call that customer care?

Lemme

Truly, I don’t get these rave reviews. The app repeatedly tells me I am “offline” when I’m not; tells me I am not allowed access to the Customer Service number, and the list goes on. As a member of the hotel’s rewards program, this is hugely frustrating. I have to call the reservation line to make a reservation if I want the member rate! As someone who has difficulty hearing on the phone, I only use IHG when it’s the only hotel chain around. Otherwise, I use Marriott Bonvoy or World of Hyatt apps. They work perfectly every time.

Chemao45..

I DONT NEED TO UPDATE. F THAT. can’t book using app due to NO LEGITIMATE REASON. Don’t want my patronage? Fine. Cancelled world elite membership and won’t stay at your properties again. You are so petty and stupid. Why alienate clients just to update for nothing? Go to h377. Buh BYEEEE! Back to Hilton.

Headshot..

Very rarely is there an app that does nothing for the user except exploit them and sell their information To spammers. This has got to be illegal how hard they are using the customers

Shanghai..

I’ve used the app during business and personal trips for years. Last month the app stopped working and I’ve been unable to log in. Now I’m unable to log in to the web portal. When requesting a password reset (I’m sure my password doesn’t need to be reset) no reset link is sent. I haven’t received any email confirmation for earned points, nor am I able to check. This used to be an essential app, I suggest reverting to a previous version and firing whoever decided to “update” the system that hasn’t been working since summertime 2022!