【COVER IMG】Southwest Airlines


122.5 MB


We're listening and this month we are excited to introduce new quick links to My Account. All you have to do is tap View Account to see our new options. Quickly access points activity, edit profile information, or update your stored forms of payments.


【PIC】Southwest Airlines(screenshot 0)【PIC】Southwest Airlines(screenshot 1)【PIC】Southwest Airlines(screenshot 2)


Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.

Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.

Everything you need to Travel
Get the information you need right at your fingertips on the home screen – gate information, boarding position, flight status, and more.

Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!

Apple Pay®
Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods – PayPal® or Credit/Debit Cards.

Travel Funds
You can now use Travel Funds, Southwest LUV Vouchers, and Gift Cards when changing your flight in the app. Your unused Southwest® Travel Funds show up automatically when you tap ‘View Funds’ within ‘My Account.’

Inflight Entertainment
Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.

1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.

Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.”

Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.

Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.

Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!




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Great app and very user friendly. It’s convenient for checking in, booking and checking status.


Checked in at exactly 24 hours before. Got a B ticket!


Convenient, timely, courteous service….


Your crew was unprofessional in how they announced the mask mandate having been made optional. The way they announced it while flying, was with an air of rejoicing. One flight attendant made a comment “now we can see your smiles” My point is that this announcement is political in nature and the public health implications should be considered. As such, announcements of this nature should attempt to be neutral Dr A Coronel


Very wonky app. Rarely opens. Usually get error and message to try again. Still no/go. Ugh. 1 star is too high!!


Great app easy to use. Except it did t allow me to use my credit but next time


Very easy to use even though I am not an frequent user of apps. Thanks for making it simple.


SWA has one of the easiest websites to ego thru and I use it very often


I love that there is still a mask mandate , l just wish people would do it not only on the plane but when waiting in the airport. I know airport personnel don’t want to get into a struggle with people waiting but I’m tired of hearing over the load speaker masks are required under law and yet you let people get away with not wearing one. Just saying.


I’ve been flying with SW since the mid 1980’s. No airline is perfect but SW is by far the BEST airline flying in the USA. I fly exclusively with SW domestically. Everything about them is easy. Keep up the great work.


Great and amazing!! Quick service and hope can fly often.


Always great service.


They have an occasional oops. But overall the app is great. Always works, and does all I want check in is smooth….


I love you guys.


This is the first time I have ever used the checkin method. This was so simple I would recommend to anyone. Thank you.


Love Southwest because of flights offered, price and on time!


App works as intended . I recommend this app


Southwest app makes travel so much easier for me, simple as that. Easy to make reservations, compare prices, change, cancel, check-in , find boarding passes and all the rest. Really works GREAT. Thank you SW! It got easier to find travel credits over the past year which was a hassle in the past. If you fly SWA you gotta figure that out. Only thing I cannot do on the app is cancel one person’s travel if our family bought tickets together and one person drops out. Have to call on phone to do that, which is a hassle. But, it happens rarely, and I assume it’s a software issue, so I forgive them. Overall 5 big stars to SW!!


I was a loyal Southwest fan. Recent flights I have made are continually being “modified”. Delays and cancellations are becoming the “norm”. Most recently I was moved from an afternoon non-stop to an early morning departure with a connecting. When I logged in to make a change since that flight would not work due to timing, my flight information came up departing and arriving in different cities from what I had. This is a repeating pattern now. I have had to reschedule flights several times due to these modifications. This is so disappointing. I miss the old Southwest.


It was so easy to get my boarding pass and I am a dummy when it comes to things like that.