INFORMATION

Updated:
Version:
1.0.2
Size:
54.3 MB
Category:
Travel
Required:
iOS
Rating:
Publish:
2020-12-30
Price:
Free
Developer:

WHAT'S NEW

Added new fields for customer sign up. Added verification for customer profile before creating a reservation.

Wag Hotels App SCREENSHOT

【图】Wag Hotels(截图1)【图】Wag Hotels(截图2)【图】Wag Hotels(截图3)

Wag Hotels App DESCRIPTION

Make Reservation Requests
See Reservation Status
View a virtual report card from your pets Boarding stay
Wag Memories- Get notified with photo updates of your pet
Wag Cam – Watch your pup play all day, in our Doggie Daycare program, All Day Play
Wag Social- A photo gallery of guests enjoying their experience at Wag Hotels
Social Sharing- share report card, and photo memories with your friends and family

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Ultimate stay and play resort
Make Reservation Requests See Reservation Status View a virtual report card from your pets Boarding stay Wag Memories- Get notified with photo updates of your pet Wag CamWatch your pup play all day, in our Doggie Daycare program, All Day Play Wag Social- A photo gallery of guests enjoying their experience at Wag Hotels Social Sharing- share report card, and photo memories with your friends and family

Wag Hotels App DOWNLOAD

App StoreOfficial Website

App REVIEWS

rickyess..

The app feels bolted together with absolutely bizarre user-experience. Unable to delete old pets, weird prioritization of information, and has absolutely no updates of my pet who is currently staying there.

Tiernood..

This app has clearly had zero QA testing. It’s impossible just to create a profile.

mydogwri..

The app was completely unusable a few weeks ago- so now it has improved to almost completely useless. Threats progress in the right direction but it really shouldn’t be this bad.

SpaceCad..

Doesn’t even allow the option to stay signed in. It’s not a bank account. Crashes on me pretty often.

dneeq

The worst business I have come across in a long time. They make it so hard to communicate with them. Absolutely terrible!

WAck

This app is trash, it will not register your information. It will allow you to login sometimes & just present you with an oops and you can never login even with multiple password resets. You website is also trash as you cannot access your account & again it does not allow you see any cameras. This is a horrible user interface & the experience with the hotel well is just as bad. I DO NOT RECOMMEND THIS PLACE FOR YOUR PET LOOK ELSE WHERE

jkaddy

This app is totally useless. You use it to make a reservation and If it works for what you want, you still have to call these people. And they never answer the phone!!!

acuramim..

***NEGLECT ALERT*** DO NOT BOARD your dogs at Wag! Boarded my dogs at WAG for 4 days and 3 nights and it was torture to them. App is useless reservation system is slow and not synced. My dog came back with now a bleeding HOTSPOT on rear that turned bad. Was never there before the visit as I wipe their butts after poo for the last 4 years of his life! Going to be taking him to the vet, absolutely ridiculous! !! UPDATE from our VET: Vet says since our dog did not have excessive anal gland on the infected side, it may have been caused by excessive licking WHILE HE WAS HOLDING HIS POTTY!! Poor boy will be on meds for a few weeks. Wag expects you to hold 10+ hrs overnight and if you have a very good dog that is super potty trained, they are punishing them because they hold and hold even when you asked to pay for extra potty breaks, they don't do it!

ams318

No contact links work (email or phone) No ability to cancel a reservation No ability to change your default location (I am for whatever reason defaulted to SF but live in LA) 800 # is only way to do anything and it is a longggg wait time

Jdugspla..

They boast being able to make reservations through the app, but every time I try to make a grooming appt, they require “more info” and you need to call anyways. Just put the available times on the app or don’t offer appointments on the app. Pretty worthless.

Anonymit..

App lags and has to close and reopen to reset and refresh. Can’t set dog picture for profile picture. 48+ hours for reservation confirmation.

Anna1999..

This app might be the worst one I’ve ever used. It takes numerous tries to login (even if you know your password is correct). Once you’re in, it’s impossible to update your information or add a pet to your account (I get to the last step and it refuses to save). Now it’s showing me information for everyone else’s pet (seriously, does it think I own hundreds of dogs?), which is worrisome from a privacy standpoint (if digs are entitled to privacy?). Anyway, this app is terrible and wish they would fix it!!

NessaMar..

I downloaded the app as part of the registration process after calling to find out how to sign up my puppy. I was able to easily register, upload vaccines, and even put in my reservation. Best thing was that during my trip I was able to see the cameras in the doggie play pen and see my little guy running around and making friends!! This was much appreciated as I didn’t bring my laptop and also didn’t want to call in as I was out of the country in another time zone. When I came to pick up I also received a report card telling me how my dog did. Having visibility to my reservation and account info at anytime and access to see my dog during my trip on top of the report card and photo keepsakes was awesome and helped me feel at ease. P.S- The hotel was also great! Friendly staff and my dog came home tired.

Shanti14..

This is the only pup daycare I know with an app! Love receiving report cards and easy to make reservations!

raiting

I love this app it’s so easy to use , I get fast response and great pictures!

ariannal..

Created my account online through the sign up with Facebook option, but it’s not supported on the app. While I’m sure my pup is getting great care it would be nice to get photos. It also seems to be slow and prone to glitching. Obviously needs to be rebuilt.

Mcnandle..

App is awful. Have to call to get anything you need done.

Liseth13

The app is stuck forever in a loading limbo. I can’t get past the sign in screen.

MusicalO..

The keyboard doesn’t move out of the way after you enter your password, not that it matters because once you get past that problem you learn that pressing the log in button doesn’t do anything at all. No feedback, no loading screen, just sits there.

Stratieg..

I was forced to enter my new pet information 3 times because when I got to the ‘you’re finished’ step and I tried to book a reservation, all that information was never saved and I had to start all over again. Calling the hotels and speaking with someone doesn’t help either because it’s their policy to use the app instead. So frustrating that I don’t think I’ll be a Wag customer.