INFORMATION

Updated:
Version:
4.008.0001
Size:
62.5 MB
Category:
Food & Drink
Required:
iOS
Rating:
Publish:
2022-04-19
Price:
Free
Developer:

WHAT'S NEW

Improvements in the ordering process

Rook Coffee App App SCREENSHOT

【图】Rook Coffee App(截图1)【图】Rook Coffee App(截图2)【图】Rook Coffee App(截图3)

Rook Coffee App App DESCRIPTION

When childhood friends Holly and Shawn stepped away from their old careers and started Rook Coffee in 2010, they wanted to make people feel special. Since the beginning, in that 300-square-foot shack, Rook has strived to offer specialty coffees that inspire genuine, human connections.

With the Rook app, you can:

– Browse our full coffee menu
– Customize your coffee with your choice of additions (no charge of course 😉
– Place orders quickly based on recent orders and saved payment methods
– Collect reward points for EVERYTHING YOU BUY.
– Redeem points for your favorite Rook coffees

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Rook Coffee App App DOWNLOAD

App StoreOfficial Website

App REVIEWS

Boom

Everything is great, just need options for favorite drinks and favorite location.

User1002..

I've been waiting so long for this app to come out! It's much easier than texting orders in. I love how user friendly it is and how it has pictures of the types of coffee. Rook is amazing and you should definitely check it out!!

timakaka..

Please redesign the app, it could be much more streamlined. I make the same order all the time and still takes me a ton of clicks (such as choosing “ASAP” every time when you don’t even offer scheduled ordering) when it theory it could be like 2. It crashes frequently, loads slowly, has a bunch of weird formatting, This is such a simple app and has the potential to be so much better with the help of a competent app developer. I’m guessing you don’t have a software engineer in house at a small company but I’m sure there are better contractors out there than whoever built this.

Shane111..

This is a huge deficiency- it’s impossible to see an existing balance, delete an empty card, and one of my cards is listed 4 times and all with a zero balance!

The

Love it, makes it so easy

Alex

Love making mobile orders. Saves me time.

nhfnxb

I love my room, but it should not take this long to order coffee! Why have a nice that you check to save sign if it doesn’t work??? Everyone I use my app, I have to reset my password because it never works and then it won’t reset. Have to use a code every time?? Ridiculous

Chemk

Easy to use. They update the app as they go. I really wish they gift cards would show their remaining balance on the app. And to be able to use multiple gift cards at once for payment.

Arrt

Seamless ordering process, excellent choices, visuals to display said choices... not to mention the coffee is outstanding.

ebros123

My favorite thing in life is Rook coffee, tragically my least favorite thing is the 14 steps that are required to select an order and then pay for it. I’m living in a first world nightmare, please help! Less steps! Plz remove those multiple payment re-confirmations! Love you forever.

sleepwhe..

The app works generally but has a lot of issues with orders changing or not charging to gift cards properly. A lot of weird quirks that should be ironed out for the features they’re trying to accomplish here.

kurtface

Sorry to put this in your reviews, but clicking support just brings you to a sales page for craver I’ve been having a problem with the app when I get to the “ready for rook happiness” page the ASAP button does not appear therefor I can’t order

KLC7774

Reordering should be easier - I used to simply copy/paste/send my text in order now it takes so many clicks to submit the same order to the same location every day.

Upallnig..

Continuous problems with this app. It was not let me add payment information it keeps giving me error messages. A few weeks ago I got a white screen that had the loading for ole continually spinning. I’ve deleted and re downloaded and nothing works. Very frustrated.

tacospag

Estimates for order readiness are wildly inaccurate. I’ve ordered and my coffee has been ready 15 minutes before the estimate, so it sits there getting cold, to 20 minutes after the estimate. There is also no way to cancel an order that is received but not yet processing, for instance if it is 10 minutes after the estimate and still not ready.

lajjoyce

This app simplifies & streamlines the order process. Plus the aesthetic is simple & clean. Just wish I lived closer to Rook! For now, it’s part of my occasional “treat myself” routine :)

Aussi

It would be nice if the emailed receipt indicated which CreditCard was used for transaction. As a pharma rep, I buy lots of coffees and sometimes one for myself so I’d like my receipts to show what card I used.

MelSkroc..

Nice new app. Consider adding a “my fav” option so I don’t have rebuild my go-to beverage every time.

FaithK12

We’ve been using this app a lot since quarantine and it works great! Also if you buy 10 you get 1 free which is a super great feature that I just learned about! Thanks Rook!

anyone0A..

I wish I could use Apple Pay and just order a coffee, but you can only order online and pickup inside the store. I get it, COVID, but the registration isn’t streamlined and you have to give up to much information. The app should have a fast checkout process as a guest. You get the person and name from Apple Pay.