INFORMATION

Updated:
Version:
3.0.1
Size:
68.1 MB
Category:
Medical
Required:
Mac
Rating:
Publish:
2021-01-31
Price:
Free
Developer:

WHAT'S NEW

Now compatible with macOS Big Sur!

t:connect uploader App SCREENSHOT

【图】t:connect uploader(截图1)【图】t:connect uploader(截图2)

t:connect uploader App DESCRIPTION

Once the t:connect uploader has been installed on your computer, connect your Tandem Diabetes Care pump to one of your computer’s USB ports and launch the uploader. You will be taken through the steps to set up an account and upload your pump data. For more information, refer to the support resources on our website.

Features of the t:connect web application:
• Quickly upload data from your Tandem Diabetes Care pump using a standard USB connection — without disconnecting or interrupting insulin delivery.
• The cloud-based t:connect web application is compatible with Mac® and personal computers (PCs).
• Color coding, simple graphs and multi-dimensional reports make it easy to spot trends, problems, and successes.
• Quickly generate personalized custom reports for discussion with your healthcare team.
• Hosted on highly secure HIPAA-compliant servers.

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t:connect uploader App DOWNLOAD

App StoreOfficial Website

App REVIEWS

Bisack

Unable to reach the t:connect server. Please check your internet connection and try again.

Bisack

Unable to reach the t:connect server. Please check your internet connection and try again.

gunnoeya

Does not even recognize my pump when it's connected to the computer. It's not an issue of the cord.

5ghb

I've used the Tandem pump & T:Connect for 2 years. Upload no longer works. I called Tandem to report problem, but tech support not helpful.

Camille5

every time i plug in and start to upload i get a notification saying that the app cant connect to the t:connect server and that i need to try reconnecting to the internet. the only thing that solves this is uninstalling and reinstalling onto my computer but i have to do it 5 or 6 times before it works. im pregnant and need to upload my pump once a week for my doctors so this is crazy annoying.

Brenmar

Used to work on my Macs. Tried today and won't work with Monterey or Big Sur. Have to dig an old Windows PC out of the closet just just like I had to when I was with Medtronic. Thought Tandem was further along than Medtronic, but I guess not. Developer, don't reply with your phone number- FIX THE PROBLEM!

Brenmar

Used to work on my Macs. Tried today and won't work with Monterey or Big Sur. Have to dig an old Windows PC out of the closet just just like I had to when I was with Medtronic. Thought Tandem was further along than Medtronic, but I guess not. Developer, don't reply with your phone number- FIX THE PROBLEM!

ccensull

After downloading the app, I plug in my pump and it says it cannot connect to the tconnect server, and I should check my internet connection, which is of course fine. Please fix your software.

sks

The t:connect uploader works fine on my PC at home but will not read when I connect my tSlim X2 pump via USB to my Mac (using Ventura 13.2.1). I do not (and will not) use the phone app. As someone who is 7mo pregnant, I need to upload my sugars often for review - please correct this for people like me who need to upload data NO MATTER what computer they have in front of them.

BlueHawk

Plugged from the pump's micro USB to my MacBook Pro's USB-C using a USB to USB-C adapter. The Tandem app didn't recognize the pump was connected, not advancing past the prompt to connect the pump to the computer.

BlueHawk

Plugged from the pump's micro USB to my MacBook Pro's USB-C using a USB to USB-C adapter. The Tandem app didn't recognize the pump was connected, not advancing past the prompt to connect the pump to the computer.

RevCrisc

I just got a new computer and with the latest version of the app I can only upload from the pump. The meter will not load from the app. This is unacceptable. Newer versions are supposed to make things better, not limit functionality. Can you please give us an estimation on when we can expect this to be corrected?

esquare7

It says it upload complete, but no data has been uploaded. The software was last updated a year ago. When will you support for macOS Ventura for M1?

Some

Long winded, miserable, tortuous, time draining training, and THEN, I still couldn't get the "deliver bolus from your phone" feature to work update with the code that was sent, even though I have a phone an OS that is on their "compatible phone" list. Add to the complication that I have TWO accounts under two separate emails, andn OMG, I wanted to SHOOT myself. I'm afraid I'm going to have to suffer through that miserible training a second time, under my OTHER account email address, to get the stinking bolus function upgrade. I LOVE the remote learning and way to update the software on the pump, but OMG, I just wanted someone to shoot me and put me out of my misery. UGH.

IsEveryN

Installed this to share records with my new doctor's office. Every time I try to upload, it either stalls at 0% transferring data from the pump, gets to 100% and stalls at "uploading to t:connect", or I get an error message saying "unable to reach the t:connect server. Please check your internet connection and try again." My connection works well enough to leave this 1/5 star review. Finally worked on probably the 10th try. Ugh.

arfitact

Zero% upload of logs, TOO OFTEN! For example after trying 4 times last night and allowing it to run for a couple of minutes up to 15 minutes with NO change, I restarted the computer - NO change. Then re-downloading the app again this morning, plugging into newer laptop always using Tandem's "special" USB cable (which it isn't, but it is hi thruput, bidirectional etc.) still got - NO CHANGE. Always 0% logs uploaded. !8 minutes this time before I had to get up from being physically tied to the computer for a half-hour was just not reasonable...

Philadel

I've been trying for days to upload my pump with no success. I'm on a mac with OS 11 (Big Sur). It says it completes an upload but then just gives me the option to close or create an account (I already have one and am signed in, same login email and all). If I click create an account it just closes the app.

Rzoe12

NOTE: The latest version of the Mac uploader does not support BG meter uploads. That is from the software website. Suddenly my Mac running Catalina doesn't recognize that the pump is connected. If your version is working - DO NOT UPDATE! Also, to Tandem, why is this suddenly not working anymore? There must be a reason why it works with Catalina one day and it stops working the next.

Ro

The USB cord adapter that came with the T:Slim pump we just ordered is not compatble with the latest Thunderboilt 3 (the only connection available with the new Mac Pros. Furthermore there is no blue tooth option to do the download, So you can't get the app up and running without a trip to the store (if they are even open at 9 oclock at night! looks like I will have to wait to review the app itself. We specified Mac during the process so maybe they just got the order screwed up?

Noname01

I've only been able to upload my data once out of six attempts. Most of the time it'll get stuck on "retrieving pump logs," but never advances beyond 0%.