INFORMATION

Updated:
Version:
1.36
Size:
100.7 MB
Category:
Utilities
Required:
iOS
Rating:
Publish:
2022-04-21
Price:
Free
Developer:

WHAT'S NEW

Version 1.36 – Includes updates to verify contact information, plus enhancements to same-day payments, payment methods and transfer service.

DLC Mobile App SCREENSHOT

【图】DLC Mobile(截图1)【图】DLC Mobile(截图2)【图】DLC Mobile(截图3)

DLC Mobile App DESCRIPTION

With the DLC mobile app, you can securely access your account, make a payment, or view and report outages in your area – all from the convenience of your mobile device!

• Easily schedule payments, enroll in AutoPay, or make same-day payments via Western Union.
• View a map of outages in your area, or report an outage at the touch of a button.
• Track your usage to stay up-to-date on your energy consumption.
• Receive prompt customer service via our built-in “Contact Us” feature.

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DLC Mobile App DOWNLOAD

App StoreOfficial Website

App REVIEWS

thehreed

App is conveniently broken every time you have to pay your bill.. then if you forget to do it the next day they rack on a late fee. This happened like 5 out of 12 months with your terrible service…

Jumponde..

It’s okay for what it does, but what it lacks is the ability to pay my bill with Apple Pay. I can pay all my monthly bills using Apple Pay, this is the only one I can’t and it’s frustrating.

Max1689

The app is decent, but the usage data is not correct. First of all, there are 2 values listed for each date, and secondly, neither of those are correct. They don’t match up with the usage data on the website.

MattMatt..

The app is good overall but it won’t allow me to report outages. When I tap the “report an outage” button an error pops up that tells me my meter is disconnected for non-weather related reasons (like the power is out?) and to call customer service.

Dj

Nice and easy very friendly app to use recommend it to anyone

Sol5400

Password reset doesn’t work. Customer service is god awful . Apparently the techs don’t talk to the end user . I have to call back and talk to the same customer representatives and keep reiterating I can’t pay through the app. I used to have a work around they would text everytime the bill was due now that stopped all the sudden as well . I’m not a reviewer but this is my experience I hope your experience is exponentially better .

dstev85

Very convient and reliable!

dominic3

Perfect app

tkn57

I’m unable to delete an old card and add a new card, I tried at least four times, HELP

Be

I would only wish all my utilities had an application for my phone like this one. Most don’t even have an application. Great thought, planning, design, and implementation by the DL WEB Team!

KELLY318..

For 2 weeks Duquesne light has been “updating” through a 2nd party contractor. We were told it was going to be a week and we would be notified of every outage and the duration - we have received NO WARING OR ESTIMATE OF OUTAGE ON THE HOTTEST DAYS OF RHE SUMMER. Our power has been out for EIGHT STRAIGHT HOURS !!!! We have pets, we have groceries, we have people here. No one even had the courtesy to knock on our door to give us warning and it’s 86 degrees in our house. It’s amazing that when your power bill is past due that Duquesne light has no problem emailing, calling and sending you late fees - but when they decide to take your power off FOR 8 STRAIGHT HOURS there is NO COMMUNICATION OR COMPENSATION.

Amykinss

I have to update this app like twice a month and there are so many glitches and bugs every time. Such a poor app.

chief126

This app is horrible. I check my status every day to see when I owe. Every day is shows as nothing owed. But then when there is an amount owed, it shows as past due. How can I have a past due amount when it always shows as zero owed? Poorly managed app!

Bil

Easy to use and pay

genna90

this app blows, the reset username feature straight up does not work because you never receive an email no matter how many times you request one, and the reset password feature is asking me security questions that I never set with answers to begin with. and the one time I managed to get back in it refused to let me pay until I set a date for a month later.

Dprince7..

I was having issues with logging into my account app since getting a new phone. I had to call in today to confirm the email on file. The representative was very helpful and resolved issue with me on the phone. It was nice to have someone walk through it rather than just send you on your own to so it. Good job DLC!!!!

Millewi

Schedule payment date is not functioning

corks

I was able to pay my bill, in full and early thanks to this improved app! Hallelujah!

Zephyr82..

I like everything about this app and I also like Duquesne Light. People are always complaining when the power goes out but they get us up and running pretty quickly. Life happens. Get over it.

Loved

I’m was lying in bed, thought I should pay bill, and did while rubbing my dog’s tummy