INFORMATION

Updated:
Version:
14.0.0
Size:
70.3 MB
Category:
Business
Required:
iOS
Rating:
Publish:
2022-03-31
Price:
Free
Developer:

WHAT'S NEW

Accessibility improvements • Fix for media sections without headers for VoiceOver Fixed • Certain images and videos do not appear • Broken UI rule errors • In some cases, screen parameters are not submitted • 'Mark as complete' button not enabled • Other performance improvements and minor bug fixes Detailed release notes can be found on the ServiceNow product documentation website.

ServiceNow Agent App SCREENSHOT

【图】ServiceNow Agent(截图1)【图】ServiceNow Agent(截图2)【图】ServiceNow Agent(截图3)

ServiceNow Agent App DESCRIPTION

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.

The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.

With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware


NOTE: This app requires the ServiceNow Madrid instance or later.

© 2021 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

SIMILAR to ServiceNow Agent App

Business workflow automation
Carry the full power of Power Automate in your pocket. With Power Automate, you can create automated workflows between your favorite apps and services to streamline your business, save time, and work more efficiently. Use Power Automate to: Get a notification when you receive an email from your boss Record your work hours to a spreadsheet with the tap of a button Automatically download email attachments to cloud storage Capture, track and follow up on sales leads, and connect to your CRM platform Get notified when a work item is updated So much more! Key features: Easily create new flowsfrom anywhere! Browse hundreds of popular templates Connect to your favorite apps and services Use buttons to trigger flows with a tap Share buttons with your team Monitor flow activity directly from your mobile device Grant approvals from the palm of your hand Hundreds of apps and services connect with Power Automate, including OneDrive, Dynamics 365, Slack, Office 365, Outlook, Salesforce, Facebook, Twitter, JIRA, Google Drive, Azure, Dropbox, and more! Best of all, Power Automate integrates seamlessly with SharePoint and Office..
Access diagrams on the go
Microsoft Visio Viewer for diagrams and flowcharts You can view and interact with Visio diagrams on iPhone on the go for freeSign in with your Microsoft Account or open a Visio attachment from email, and enjoy the amazing view of Visio diagrams on any iPhone running iOS 9.0 or laterYou can also share the diagrams with anyone who can then view Visio diagrams on their iPhone or in a web browser even they don’t have Visio installed on their Windows desktop To create or edit diagrams, you will need Visio Pro for Office 365 subscription, which also gives you access to the full Visio experience on Windows desktop The Microsoft Visio Viewer designed for iPhone Visio diagrams look great on your iPhone, all along with an intuitive pan and zoom experience optimized for touchAdditionally, you can easily find information on the diagram through Find and reveal different visualizations of the same diagram using Layer wherever you are, in the office or on the go For creation and edits, subscribe to Visio Pro for Office 365 and get the full Visio..
Azure – anytime, anywhere
The Microsoft Azure app helps you keep track of your resources while on-the-go: • Stay connected to the cloud and check status and critical metrics anytime, anywhere • Stay informed with notifications and alerts about important health issues • Stay in control of your resources and take corrective actions, like starting and stopping VMs and web apps Microsoft collects data to operate effectively and provide you with the best experiences in our products. This mobile application may collect personal information, for example, the email address used to log in. We do not share this personal information with third-parties without your consent. We do not use your information for marketing purposes. If you do not agree with Microsoft collecting this data, please do not log into the application and delete it from your device.
Todos seus benefícios, um app
Oi! Conhece a Caju? A Caju é uma empresa de tecnologia fruto do empreendedorismo brasileiro para aqueles que enxergam pessoas por trás dos seus colaboradores. Oferecemos produtos mais flexíveis e inovadores que transformam as interações e relações entre pessoas e empresas em uma nova experiência. Com a Caju, fica fácil reorganizar o saldo dos seus benefícios. Se sobrou VR, você manda para outro saldo como, por exemplo, Vale Cultura. Com o saldo do Vale Cultura, você garante entrada em museus, compras em livrarias. Alguns dos benefícios que estarão disponíveis logo logo: - Vale Refeição: iFood, Rappi, UberEats, Apptite, LivUp e outros; - Vale Alimentação: James, Shopper, Carrefour, HomeRefill e outros; - Vale Transporte: Bilhete Unico, 99, Uber, Cabify, Grin, Lime e outros; - Vale Cultura: filmes, cinemas, músicas e outros; - Vale Saúde: Classpass, Headspace, famarcias e outros; - Vale Educação: Rocketseat, Alura, Udemy, Coursera, Duolingo, EnglishLive Ironhack e outros; - Saldo Livre: Receba reembolsos e prêmios em seu Caju. Funcionalidades disponíveis: - Saldo e extrato por categoria; - Gerencie seu Cartão virtual; - Desbloqueio e bloqueio do cartão físico;..
| Caju
Skedway is the most complete solution for space management ever. AN INCREDIBLE EASY WAY OF SCHEDULING SPACES. Skedway App gives you much more filters and options than other solitions. With Skedway you can go further when..
Skedway is the most complete solution for space management ever. AN INCREDIBLE EASY WAY OF SCHEDULING SPACES. Skedway App gives you much more filters and options than other solitions. With Skedway you can go further when you need to schedule a space. Do not loose your time. Go straight to the point. CHECK-IN WITH OR WITHOUT DEVICES. YOUR APP IS YOUR KEY. With Skedway App you can view the space schedule, book rooms or desks and check in by reading a simple QRCode sticker. The simplest way to deploy Skedway in your business. SPACE QUICK LOOK. EVERYTHING YOU NEED TO KNOW ONLY ONE SCREEN. With Skedway App you can know everything about a space without even entering it. Find out how large it is and what key features are available with just one tap. SLIDE EASY TIMELINE. THE SPACE SCHEDULE AS IT SHOULD BE. View the schedule of your space as simply as possible. Through a sequential list of events, you can understand which meetings are coming and how long each takes.
Track and organize information
Microsoft Lists is a Microsoft 365 app that helps you track information and organize your work. Lists are simple, smart, and flexible, so you can stay on top of what matters most to your team. Track issues, assets, routines, contacts, inventory and more using customizable views to keep everyone in sync. Create, use, and share your information with anyone, anywhere while on the go with a personalized, mobile-first experience. - Track and manage lists wherever you’re working - See recent and favorite lists - View lists even when offline - Edit your lists and list items - Capture and add photos with QR code support - Create, share, and track lists with anyone - Start quickly with ready-made templates - Customize your views using sort, filter, and group by - Dark mode and landscape orientation support - Built-in enterprise-grade data security and compliance - Intune device management support with MDM and MAM policies Note: To sign in, your organization needs to have an Office 365 commercial subscription that includes SharePoint. Please refer to the Microsoft Software License Terms for Microsoft..
Express gratitude on the go
Thanks for using the Workhuman mobile app (formerly known as Globoforce Mobile). Recognize colleagues, manage performance, redeem awards, and approve nominations while on the go. • Stay up to date on the latest recognition activity • Recognize individuals & groups anywhere, anytime • Request or give Feedback • Record a Check-in with your manager • Add Priorities aligned to tasks and goals • Approve award nominations • Redeem for gift cards of your choice We’re always making improvements to our mobile app, so keep your updates turned on to be sure you don’t miss any upgrades. To use the Workuman app, you must participate in your organization's integrated recognition and performance management program.
Pulse Secure for iOS enables secure connectivity over SSL ѴРИ to corporate applications and data from anywhere, at any time. Using Pulse Secure, you can connect securely to your corporate Pulse Secure SA Series SSL ѴРИ..
Pulse Secure for iOS enables secure connectivity over SSL ѴРИ to corporate applications and data from anywhere, at any time. Using Pulse Secure, you can connect securely to your corporate Pulse Secure SA Series SSL ѴРИ gateway and gain instant access to business applications and networked data from wherever you are. Our app’s integration with Pulse Workspace helps the enterprise mobilize their applications, govern their data, and respect the privacy of their employees without compromising native user experience. For Client Software EULA, please refer: https://www.pulsesecure.net/support/client-software-eula/ Important Note: Pulse Workspace requires an enterprise license. Please contact your IT organization before attempting to use this client to connect to Workspace. For Documentation and Release Notes, please refer: https://www.pulsesecure.net/techpubs/pulse-client/pulse-secure-client-mobile For Documentation related to iOS Workspace onboarding please refer: https://docs.pulsesecure.net/WebHelp/PulseOne/Home.htm#ps-pws_admin-guide_formatted_mc1/iOS_Workspace_Onboarding.htm?Highlight=onboarding "Continued use of GPS running in the background can dramatically decrease battery life."
Microsoft Intune MAM
ServiceNow Mobile Onboarding for Intune allows Microsoft Intune admins to create policies that secures the application in a bring-your-own-device (BYOD) environment.” IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Onboarding empowers new hires to complete tasks, view content, and get help across departmentsincluding IT, HR, Facilities, Finance, and Legalall from a single native mobile app. Streamline the onboarding experience by allowing new hires to: • Order a laptop and phone from IT • Setup a workspace with Facilities • Sign an NDA from Legal • Submit a photo and update their profile with HR • Review an expense policy from Finance and get help if they have questions Powered by the Now Platform®, Mobile Onboarding manages workflows across multiple departments and systems, hiding the complexity of backend processes. New hires don't even have to know which departments are involved in any given process. They receive a..
The Future of Uptime
The Lightstep Incident Response mobile app gives site reliability engineers (SRE) and DevOps teams the tools they need in a modern response environment to engage and resolve issues so they can keep digital systems and services running. This out of the box mobile app pairs seamlessly with the Lightstep Incident Response web app for coordination of SRE team on-call schedules, management of events from integrations and services, and the ability to acknowledge or resolve individual incidents and alerts. Lightstep Incident Response allows distributed teams to remain connected, informed, and empowered on the go, in the field, WFH, or at the office. With Lightstep Incident Response, you can: - Quickly view the health of your critical business services - Get notified of alerts from your observability tool integrations - Take action on alerts and incidents – one click acknowledge, reassign or resolve - View your team’s on-call schedule, and manage both coverage and time off - Investigate & learn on the go and as a team (c) 2021 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and..
Ensure Day 1 Readiness
ServiceNow Mobile Onboarding empowers new hires to complete tasks, view content, and get help across departmentsincluding IT, HR, Facilities, Finance, and Legalall from a single native mobile app. Streamline the onboarding experience by allowing new hires to: • Order a laptop and phone from IT • Setup a workspace with Facilities • Sign an NDA from Legal • Submit a photo and update their profile with HR • Review an expense policy from Finance and get help if they have questions Powered by the Now Platform®, Mobile Onboarding manages workflows across multiple departments and systems, hiding the complexity of backend processes. New hires don't even have to know which departments are involved in any given process. They receive a simple and easy onboarding experience and can complete tasks before they even start, ensuring they are day-one ready. NOTE: This app requires the ServiceNow New York instance or later. © 2021 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other..
Always here. Always ready.
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2021 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Get Work Done on the Go
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware NOTE: This app requires..
BlackBerry Dynamics MAM
Now Mobile for BlackBerry is designed to work specifically with BlackBerry Dynamics Secure Mobility Platform enterprise environments. BlackBerry certification is in progress. Now employees can find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Find and book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA • HR: Find the next company holiday and check the vacation policy Now Mobile powered by the Now Platform®you can deliver the right digital experiences to your employees from anywhere. NOTE: This app requires the ServiceNow New York instance or later. © 2021 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective..
Remove Friction from Work
Now employees can find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Find and book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA • HR: Find the next company holiday and check the vacation policy Now Mobile powered by the Now Platform®you can deliver the right digital experiences to your employees from anywhere. NOTE: This app requires the ServiceNow New York instance or later. © 2021 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
BlackBerry Dynamics MAM
ServiceNow Mobile Agent for BlackBerry is designed to work specifically with BlackBerry Dynamics Secure Mobility Platform enterprise environments. BlackBerry certification is in progress. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the..
Microsoft Intune MDM MAM
Now Mobile for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. Now employees can find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Find and book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA • HR: Find the next company holiday and check the vacation policy Now Mobile powered by the Now Platform®you can deliver the right digital experiences to your employees from anywhere. NOTE: This app requires the ServiceNow New York instance or later. © 2021 ServiceNow, Inc. All Rights Reserved. ServiceNow,..
Microsoft Intune MDM MAM
ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment. IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software. ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own..

ServiceNow Agent App DOWNLOAD

App StoreOfficial Website

App REVIEWS

tconnoll..

Amazing experience using the app. I have all my critical functions at my fingertips. I can easily perform work in the field via field service, or address customers cases right from my mobile!

digcoffe..

Our company switched to this version and when it was deployed you had to sign on every 10 minutes and push notifications didn’t work. Not sure whether these quirks were Service Now’s issues or my employer but I ended up deleting the app as it was completely useless. If there was a way to give a zero star rating I would.

darury

Great for managing tickets on the go.

nikname5..

It was way good when compared with previous app!! I liked it

Goonie27

I understand the INC and REQ operate from different tables but can we not get eyes on these tickets? It prevents me from being out all day and not relying on a full device. I also want to know who made the decision to not start every sentence of a comment, work note or resolution, with a capital letter. That had to be by design. It’s a great way for the technicians to look unprofessional to their users.

CaptJack..

I used the old legacy app. This is improved in many ways. It helps me do my job. It is easier to use on the iPad than the iPhone due to screen space, but still a good app.

Abductd

Very helpful when you are on the go.

screwdye..

Works like a charm when configured correctly

Thepcguy..

I live it

Oj

The best..

brianrvg

A lot of text elements in these apps dont allow you to copy the value. Very annoying 😠

iamjason..

Love the app makes my job more easier

Planex

* Not able to see Location on Incidents * Not able to see Phone Number on Incident * Is not user friendly * Not able to see all tabs like on desktop version. Needs a lot of improvement.

Dewalt17..

I love this app so much I would love to incorporate it with a morning breakfast meeting I do once a month.

1tuvn2

My company uses email address as the user id. The keyboard should be setup to not have to go to the number pad for the @ or the . for email addresses. The mobile version should fit on the screen. I have to slide my screen to see the entire ticket. Poor implementation for the mobile platform.

robbroon..

Constantly locks up and freezes. Totally junk.

HuertaJL

…because it helps with notifications when other services are not giving them to you. As long as this app is running when you are on-call, the notifications work. I tend to keep it running regardless just incase. Stay safe!!!

jc2019ma..

Great app

help

Every time I try to log in it doesn’t allow me , I need help

YES

It’s good. But it needs more optional fields to be filled in. Location, phone number, and an easier way to close a ticket. Also transferring tickets would be awesome. It works, it doesn’t crash and allows a quick glance at my day…