S.A.R.A.
Service & Maintenance Requests
INFORMATION
- Updated:
- Version:
- 4.9.37
- Size:
- 43.9 MB
- Category:
- Productivity
- Required:
- iOS
- Rating:
- Publish:
- 2022-05-04
- Price:
- Free
- Developer:
- SARA Hotelservices
WHAT'S NEW
Enhancements
S.A.R.A App SCREENSHOT
S.A.R.A App DESCRIPTION
This mobile application is intended for authorized personnel to create service requests (housekeeping, maintenance …) in hotels and resorts.
New requests are dispatched to predefined groups of people: hotel manager, HK manager, security manager, technician … with real-time notifications.
When a staff member receives a request, he can accept, close or assign it to another person or to a group (GM, Housekeeping, Technicians … who will also receive a notification in real time).
If no one has accepted or closed this request within a predefined period, it will be escalated, and notifications are sent automatically to the next level of managers.
Requests are displayed in real time with their status: new, assigned, accepted or closed.
A real-time chat is attached to each of them and provides all comments, photos and events.