INFORMATION

Updated:
Version:
1.0.19
Size:
24.3 MB
Category:
Health & Fitness
Required:
iOS
Rating:
Publish:
2019-12-30
Price:
Free
Developer:

WHAT'S NEW

Bug fixes and updates.

Jacuzzi® Sauna Connect App App SCREENSHOT

【图】Jacuzzi® Sauna Connect App(截图1)【图】Jacuzzi® Sauna Connect App(截图2)【图】Jacuzzi® Sauna Connect App(截图3)

Jacuzzi® Sauna Connect App App DESCRIPTION

When using the Jacuzzi® infrared sauna Connect App, you can control your Clearlight Sanctuary Sauna from anywhere. With the app, you can:

1. Turn your sauna on and off.
2. Set a reservation for your sauna to turn on up to 36 hours in the future.
3. Control the temperature and time.
4. Control the inside and outside lights.
5. Turn on and off the Full Spectrum heaters.

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Clearlight Sanctuary Saunas
When using the Jacuzzi® infrared sauna Connect App, you can control your Clearlight Sanctuary Sauna from anywhereWith the app, you can: 1Turn your sauna on and off. 2Set a reservation for your sauna to turn on up to 36 hours in the future. 3Control the temperature and time 4Control the inside and outside lights 5Turn on and off the Full Spectrum heaters.
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Jacuzzi® Sauna Connect App App DOWNLOAD

App StoreOfficial Website

App REVIEWS

bysimple

it worked for about first 2 weeks. worse than that is the customer service for the app/ sayna connection when it worked it was excellent 10 min before i was going to stop work and make a trek to daube i would get it started, so i wasn’t standing around being cold while waiting, plus once i turned it on it was a commitment to take my break. now i drag my feet because of wasting time being cold. be really good if they made it work again. they have not been getting back in touch with me. :(

NedBNYC

The Jacuzzi sauna app did originally work with my Clearlight Outdoor 4 sauna. Then Apple updated the OS on all my devices and I do not even get a response to questions about the app from Clearlight. what is going on with that company when they won’t even respond to complaints about the app? Very strange and disheartening.

lgtyh

Hey Jacuzzi: DO SOMETHING! Hire a 20 year old tech person for 2 hours and update this app that doesn’t work! HORRIBLE! I’ve called and called and never an answer back! SERIOUSLY- DO SOMETHING!

Gmtheqqq

Doesn’t connect doesn’t work

mike6547

Like most of you, I too have cursed this app. One day it works, the next it doesn’t. Not sure I ever even tried this before but when I unplugged the sauna it mysteriously worked to perfection when I relaunched the app after unplugging the sauna. I’m sure most of you have tried that but I thought I would throw it out there.

AshleyEN..

We've had our sauna for about a year and a half and have never been able to make this app work, I randomly tried again and it works now! So it's definitely worth a shot trying again

bchloe19..

I have an iPhone XR and it does not work. Have to manually turn everything on. What is the point of the app if you can’t use it?

dewok

I was able to get the app working for the first couple of months. Then the app lost connection. I’ve tried everything possible… nothing. The fact that the company has been aware of this issue for quite some time, shows their lack of care for their customers. In 2021 an app update should be a very easy fix.

Paladin9..

Come one guys. Get us an app that actually works.

prstew7

I erroneously installed this app thinking it would provide remote access to a Jacuzzi product. It would not connect to the Jacuzzi product over WiFi so I called the support number in the app. Instead of support I got a foreign based call center telling me I’d “won” a $100 gift card and if I’d give them my information and a small handling fee the card would be on the way - and then they’d help with the app. I said no thanks just help with the app and I got transferred to a supervisor who put the full court press on paying for the gift card. Never got any “app” help. This needs to be taken down imho.

ctiegs

Tried half a dozen times and app won’t connect to sanctuary 2 sauna. Only a year and a half old sauna and unable to control remotely. They really need to get with it here and make this app work. Do they not read all the bad reviews?

ecool915..

As of now (10/12/21) seems to work fine. Just needed WiFi access point close to it to get it setup, now I can control from anywhere. Basic controls but all I really need is on/off and setting the temperature remotely so it will preheat.

brosenba

It doesn’t work

Robbiew2..

I have owned this sauna for almost a year. I have been pleased with the performance however this app has never worked. When I first received the sauna I called customer support on the issue and they stated it would be fixed in a few months. That was about 10 months ago…… Please update the app to allow for the functionality of remote access to the sauna control.

Guest

Regardless of any past issues on previous reviews, as of today (July 2021) the app is doing what it is expected to do: Remotely controls the Clearlight Sanctuary 3 Sauna in my house. It is not WiFi dependent, as I can control the sauna in Chicago while in the West coast. Kudos Clearlight!

Teach912..

I am unable to use the app with my WiFi because we only have 5 and 2.5 is required for set up. Not being able to set a timer or turn the sauna on by using the app has been a nuance considering I like to use my sauna in the morning and the sauna is downstairs. I have had the sauna for a year now and CSR tech support has pretty much told me I am out of luck. It takes around an hour for the sauna to heat up, so this is an inconvenience. Very disappointed. :(

Kcin

This app will work for a couple of months then it won’t. Over it! Hard to believe they can’t hire an app builder for this app.

Boodium

Truly the most disappointing app of all time. I paid a lot of money for the Clearlight sauna, which I love... but the app is the worst. A few times a year the app stops working and I have to go through hours of trouble shooting. A few times it has been out of my control and I have had to wait months for it to get fixed. Come on Clearlight!!! Your better than that!

PPaixao

The app is outdated and functionality is appalling. Wifi connectivity is nearly impossible to configure on newer iPhone or IPad as most of the time it does not work.

TheresaK

To get to work I had to login to my WiFi router and disable the 5 GHz signal and only would the sauna show up in the app. I enabled the 5GHz and it still works. Outdated setup. It only works when I’m connected to my home WiFi. I hope the app will change to web based like my Honeywell thermostat. Disappointed—for now.