INFORMATION

Updated:
Version:
2.18.0
Size:
77.5 MB
Category:
Shopping
Required:
iOS
Rating:
Publish:
2021-10-20
Price:
Free
Developer:

WHAT'S NEW

Thanks for using H-E-B Pharmacy. Our team is working hard to bring you a better digital pharmacy experience as soon as possible. In this release, we’ve made a few improvements, including bug fixes and more.

H-E-B Pharmacy App SCREENSHOT

【图】H-E-B Pharmacy(截图1)【图】H-E-B Pharmacy(截图2)【图】H-E-B Pharmacy(截图3)

H-E-B Pharmacy App DESCRIPTION

With H-E-B Mobile Pharmacy App, it’s like having your H-E-B pharmacy on your phone! Get started by logging in with your H-E-B account or by creating a new account. Manage all your prescriptions and access all the great services at your local H-E-B Pharmacy like immunizations and health screenings.

Refill Your Prescriptions
Scan your prescription bottle or select from a list of available prescriptions. If you are out of refills, your H-E-B pharmacy is there to help by contacting your doctor for you! You can also set up auto-refills, and H-E-B will automatically refill your prescription before you run out of medication and let you know when it is ready for pick up via text, email, and/or phone call.

Review your Prescription History
Get access to your prescription history. Custom filters help you find just what you are looking for. Review details about each of your prescriptions.

Manage Prescriptions for Your Family
Do you manage prescriptions for your household? H-E-B Pharmacy app can help you can manage prescriptions for your entire family and pets.

Transfer all your Prescriptions
Do you have prescriptions at more than one pharmacy? Get all your medications together in one place by transferring them to your H-E-B Pharmacy.

Don’t forget your Pet
You can fill your pet’s medications, including heartworm prevention at H-E-B Pharmacy today. We have low cost generic medications and special compounding too.

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H-E-B Pharmacy App DOWNLOAD

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App REVIEWS

domnatr6

I’ve had to re-create my log in over and over. The expired prescriptions shouldn’t even be listed. Some of my sons were mixed in here which made no sense. I requested refills over the phone with a technician but they never did it, so I had to redo this app to get them refilled. The H‑E‑B pharmacy, on Wildcat Dr. in Portland, TX is the worst pharmacy we’ve ever used. It’s too much to type.

Shebbear

Now some of my prescriptions are missing from the list. I have tried 3 times to refill a prescription that it eligible for a refill, but it just doesn’t work. I asked at the H-E-B pharmacy and they gave me a phone number to call. All I got was a robot that couldn’t help me. What a mess!

Melkaysa

I just transferred my family’s prescriptions from Walgreens to H-E-B. I tried to create an account for my son who’s a minor so I can access his prescriptions and they are unable to do that on the app. I only have access to my own prescriptions and not my children’s. I’m able to do that perfectly fine on the Walgreens app. Back to Walgreens I go as I do not want to have to call the pharmacy every time my kids need a refill on their prescription.

cfrlhgsc..

I have prescriptions that are not refillable, but are new each month as escripts that the pharmacy holds until the fill date. I Cannot request or see those prescriptions to get them filled thru the app. Why can’t those be scanned into this app so I can use it to request it be filled? The dr puts the earliest fill date on it but I still have to ask? So it is painful getting those in a timely manner even though they already have them on file & also why can I not remove old prescriptions that are no longer fillable or clean up my own account to show only the latest or last expired prescriptions. I have to decipher 5 years of scripts, to get to the last expired of a certain prescription, & then ask pharmacy to request refill. Each prescription same medication has a different number so go thru each one checking the date… really???? The app does not update or the pharmacy just does not update. Why can’t I check to see if H-E-B actually has the medication so I get it when needed or at least put in the request to order to make sure they order it on time rather than constantly calling the pharmacy waiting for someone to answer asking them to fill the script, each time I have to ask them please check my account it is there, that’s if they even answer! only to be told that they would have to order it, it could be 2weeks…. wtf….. I get the prescription same time every month but I have to call each time & make sure to tell them to fill it even though they have it on file from the same dr. Who I see every 3 months at which time she sends to H-E-B three escripts ahead of time for next 3 months!!!!!!! Really?????? It is NOT a refill so this app is worthless for that….. along with calling the pharmacy. The app does not show escripts that they put on hold until the fill date. Sometimes it is a battle the dr says they have the script & the pharmacy says they don’t, I have no proof as I cannot see anything. Why can’t I request they fill the escript on the app so I don’t have to try to call a phone no one answers. I even try to submit thru the app a request to call the dr to refill hoping they will check for the escript, it just kicks it back on my account telling me is unfillable, which I know already, just want them to check the acct for what is already there and fill the prescription without having to drive to the pharmacy just to ask in person for a prescription refill that I will have to pick up another day!!!!!! Hopefully this is NOT another one of those just checking the box things that goes no where. We shall see!!!!!!

DirtDive..

Like so many others, I too like H-E-B and their pharmacy. However, the pharmacy app is something entirely different! It has been well over a year, and still there haven’t been ANY improvements! Even the people working in the pharmacies at H-E-B have told me that the app is pretty much useless. There has been promises of improvements, but nothing to show for it… It is really a tragedy when the Walgreens app does a better job then this one!

Dimples0..

It doesn’t provide accurate updates.

Leetx

I just downloaded this app and there seems to be no way to add my infant so I can manage his prescriptions. I tried to set up a separate account only to be told I couldn’t do that because my email was already in use. The tech at the store says there’s no way to do this & the FAQs aren’t helpful. Really useless if I can’t manage his prescriptions too.

Coolkatt..

The pharmacist changed my prescription to tablets I had to cut in half and it is such a hassle when I have trouble with my hands

Denise

I went to pick up my prescription that was told to me would be returned back to stock on 20 May and they sent it back early so I waited in the drive-through line for a good eight minutes I would say just for them to tell me that they put it back for me

Bridgefa..

If you set this app up and ever have to change your email or phone number for any reason whatsoever the app is done with you.. You can’t change you phone number in the app and if you call your pharmacy as it directs you to. You will find out that pharmacy is not a help desk and they know Jack about how the app works …. If your life changes , your app becomes trash ,, Cheers !!

Pinteres..

Stip canceling my Rx!!!

joe

Allow the customer to remove a prescription from the list. Include the cost or copay for the prescription. Send alert when last refill is requested.

Queenkay

This app has literally never worked for me. Constantly get a “server error” message when I try to order prescriptions. Have tried on several occasions & on a different phone as well.

g591a34

App has little ability to change settings. Worse, when trying to load prescriptions, asks for verification - phone number. Fair enough. Then uses phone number to send verification code. (Why can’t it just text the code like a normal app? Back to first problem) Phone rings, I answer, dead air for 20 seconds, then thank you and hangs up. Happened 3 times. Not much use when you can’t enter prescriptions.

endz0ne

What is the point of having a “contact my prescriber” if the pharmacists do not do that and request that the doctor office call them?

htownyan..

Inaccurate, shows meds picked up days ago and meds as ready when they’re not. Useless app

missnros..

I’ve tried several times, different days, different times, different wifi, to get my identity verified on this app, so I can start requesting refills this way. And I can never get past the part where it wants to call or text a code. It keeps giving me the same “Server Error” message, regardless of which option (call or text) I choose. I can’t use this app, because of this error. I guess I’ll just delete it.

thepixel..

I have my prescriptions on refill express. It appears to mean nothing. The meda are never renewed unless I take actions - same as med not on refill express. Plus, this app doesnt have much functionality. You cant chat w staff, pay for prescription ahead of time, or well… basically anything other than seeing prior orders. I usually need to call to request - same as old days. I did try to request thru this app to no avail.

Ciscrogg..

Site is not easy to use at all. Where is the logout button? My husband and I need separate accounts! Why can’t I set up my account without my having to enter each prescription individually?

txcountr..

I have tried to add my prescriptions to the app as I am new to HEB pharmacy but i only get as far as the verification screen where it wants to call me with a code to enter. I click send code but it never calls. I have tried several times and waited and waited….nothing. Not a good start for HEB new customer that just moved all my prescriptions to you. Guess i need to switch back to my original pharmacy since I never had an issue with their app. What a pain.