INFORMATION

Updated:
Version:
6.2.0
Size:
54.5 MB
Category:
Business
Required:
iOS
Rating:
Publish:
2021-12-09
Price:
Free
Developer:

WHAT'S NEW

Bug Fixes and Improvements

AT&T ProTech App SCREENSHOT

【图】AT&T ProTech(截图1)【图】AT&T ProTech(截图2)【图】AT&T ProTech(截图3)

AT&T ProTech App DESCRIPTION

Help and support for your technology is just a tap away!

The AT&T ProTech app provides quick access to your AT&T Protect Advantage and/or AT&T HomeTech Protection benefits. If you’re having tech issues, you can chat with our team of trained support experts. Plus, you can access digital support tools, manage repairs, and even file a claim with Asurion straight from the app. We make it easy to get the tech help you need, right when you need it.

Here are the benefits you’ll have at your fingertips:

• Connect with a ProTech expert in seconds

• Easily find your protection plan benefits

• Track device repairs and replacements

• Troubleshoot issues with your mobile device and home technology

• Enjoy periodic checkups to improve your mobile device’s signal strength, speed, and battery life (available only to Protect Advantage customers)

• Get the most out of your technology with proactive tips for device setup, OS upgrades, and other relevant topics.

For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected.

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AT&T ProTech App DOWNLOAD

App StoreOfficial Website

App REVIEWS

ET

App froze up ! Tried redownloading it , and still froze up 😡😡😡😡😡😡😡!!!!

Kurt

I’ve had Asurion with Att for over 10 years. In 2019, they stopped offering the reducing deductible, a perk for not filing a claim. You were supposed to be grandfathered if you maintained insurance. When I wanted to use it, they said it was no longer an option as I upgraded from individual to a family plan insurance. Didn’t tell me, not surprised. They will get out of honoring their commitment if they can. Wish they stood by their word.

Imperial..

Fire your hacker employees

bobfhoto

The app will lock and the I can’t scroll up and down left or right

hreuhdri..

Best atnt app good for fast and giving the RIGHT DATES!!

Penahoo5

It’s a sad thing that someone needs Pro Tech help and can’t get it. Email is not an option and there is no phone number to contact anyone to speak about the issue. Frustrating!!

La1Jefa

$1200 for a phone….after a year it gets damaged. Instead of simply repairing it…..they just send a new phone. $250 deductible vs $30-$50 repair. Adding salt to the wound, the phone they send isn’t even the same color, and if I want the same color I will have to wait possibly 3+ months. You mean to tell me the only color available for the iPhone 12 Pro Max is grey!?!?!?!?! Y’all are as horrible and disgusting as AT&T. No wonder y’all work together. I would give you -negative rating if I could!! UNHAPPY CUSTOMER 🤬🤬🤬🤬🤬🤬🤬

TheUpsta..

I’ve been with this company for a while and now when I need help for Possibly a hacking situation.. I’m going in circles just to get fixed. I’d now rather switch providers and just start over

BrooksHD

What good is any tech or customer support if it’s not available 24/7?

Aaron

Love it.

Sparkplu..

I have had ProTech 4 on my wireless account. A long time user of the photo bucket app. When trying to problem solve issue with that thru the app is slow, easy time they direct me to use this app for faster service use this app and each time I try I sign in and then when I try to chat with an expert it tells me they don’t find a account with them and goes straight to trying to sell me some. What the heck? You pride yourselves in making money off customers by promoting how your tech support is amazing. But yet when you need that everything sends you in circles or you offer a slow very hard to explain and us chat bot. Very unhappy this us worst support EVER!! Amendment to above issue. So I got response to this and was told to contact them. I have. Going going on 3 days no reply from suggested hep. Guess they don’t value there customers

Whazup

For a non tech anything I find this app very confusing, unhelpful and not user friendly. I can’t find a way we’re I’m in control of my own protection plan

IsaTH

They are useless, incompetent, doesn't have any clues on how to resolve your issues and actually make them worse! I would give 0 star if I could!!! Complete waste of time!!!

loosing

We no longer have Direct TV, so we would prefer to get info on using U-verse.

Taresa21

I thought this was amazing because it’s free and comes with services I’m paying for through AT&T however I cannot even access my pictures that are already save 99% of the time it does not upload in the background even when the settings are perfect if I want to go back and retrieve an old picture it’s almost impossible I have thrown my phone across my house just trying to get one stupid picture this app has saved and I still haven’t been able to get it pay for iCloud it’s easier

BoardStu..

Have contacted them about several issues. They can’t seem to ever be able to help me with anything other than to refer me to AT&T, Apple, Microsoft etc. customer service. This garbage service is a rip off. $250 deductible for a 5 year old phone??

tulefogg..

My recent experience with Pro Tech was good at the ATT store. The phone experience was poor. Tech was not very helpful & I felt as if they were hurried.

carlsoje

App worked great for 2 years when I bought the phone and when I opened it recently, I needed to reconnect it to Pro Tech. But, entering my phone number (which I have had for 20 years), it tells me my phone has been registered using another number with an Error code 51068. After 1 hour on the phone with Pro Tech and waiting 24 hours for the computers to reset the account, it is not working. Nice idea when it works but better options are out there.

dontusep..

I was sent a broken phone which I still had to pay over $400 to replace. 5 months later and I still have the broken phone they sent me after being bounced between Protech, AT&T, and Apple. They all claim someone else holds the warranty. I’ve spent over 5 hours on the phone to get something fixed and went to Best Buy and still no solution. This is a scam, nothing more.

protech

I get too many scam calls still and texts are a nightmare marr