INFORMATION

Updated:
Version:
6.3.4
Size:
61.3 MB
Category:
Utilities
Required:
iOS
Rating:
Publish:
2022-04-21
Price:
Free
Developer:

WHAT'S NEW

Improved performance and minor bug fixes.

Tech Coach App SCREENSHOT

【图】Tech Coach(截图1)【图】Tech Coach(截图2)【图】Tech Coach(截图3)

Tech Coach App DESCRIPTION

The Tech Coach app gives you instant, always-on access to a Tech Coach expert who can help you quickly solve most device issues. Plus, enjoy access to digital tools, manage repairs, and even file a claim with Asurion® straight from the app.

Tech Coach lets you:

• Enjoy instant access, connecting you live or via text chat in seconds.
• Get 24/7 support, all in one place from a Tech Coach expert, who takes the time to get your issues resolved.
• Get the most out of your device with proactive tips for device setup, OS upgrades and other relevant tech topics.
• Find support for your device and help connecting it to virtually anything else.
• Find your protection plan benefits easily.
• File claims quickly and hassle-free with Asurion.®
• View or manage the repair and replacement options included in your protection plan
• Experience a personalized, one-on-one session with a Tech Coach expert.

Download the Tech Coach app now and make it easy to get the tech help you need, right when you need it.

Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends.
App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.

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Tech Coach App DOWNLOAD

App StoreOfficial Website

App REVIEWS

unomear

Erica was great she’s a kind and helpful person. It was great working with Erica

zoom

I have tried using tech coach several times and received absolutely no assistance

Chickie

👍🏻👍🏻👍🏻👍🏻👍🏻 thanks for taking time to work with me. Would use tech coach again.

lovejoy

She done a excellent job

Braerbob

I had a problem getting my phone to work on a new iPhone 12 the tech coach rep was very knowledgeable and very helpful.

Pootage

She did her best to help explain to me how to get stop spam text messages and spam callers. She explained it great to me that I could understand how to get it fixed up on my phone.

bab865

I worked with Bianca this evening and she was proactive and didn’t waste time going through the processes to resolve the issues at hand. Much appreciated.

POSprogr..

Chatted with support about a family sharing issue and the tech was very helpful. Problem solved.

MCDZ

First time use, very satisfied, Will use again in the future as I am sure it will be needed.

techy

Smooth and simple support that gave clear instructions such that I could resolve my issue with connectivity to 5G in home Wi-Fi quickly!

Yarbee43

I contacted Verizon’s online chat with Kim. She did an outstanding job getting me to reset password & pin… very excellent agent, very professional & patient…

taryn

Truly great help better then going through the chat way through Verizon app

afjami

My experience with tech support coach was extremely helpful. I am not a tech person snd Jaymr walked me through the process I am very grateful Ann

Airic121..

Ask tech than busy quit time 1900 text calls repeated same fun me sick joke shot

cashduke..

The tech was very knowledgeable fixed my problem when Apple geniuses had troubles! This is awesome

Darchapi..

Matthew was patience and understanding when assisting me. My problem was resolved. Definitely an asset to Verizon.

wprp524

Taylor was very awesome and patient. I would give him a 10 star rating.

tonguele..

Today’s experience equals all previous experiences. Tech support was fast and attentive. They asked clear questions and gave easy to follow instructions. This support app is better than chat support at many other companies.

truth

Can’t even get on app. Won’t send code to my phone. Thus far this app has been pretty useless.

Rick

I started trying to get a text chat going and after 20 minutes they replied and immediatly after that they cancelled the chat. Have tried apple. Could not get anyone to the phone after 1.5 hours. Tried Verizon still on hold after 1.5 hours on hold and no one came to help me in the chat. I’m done with all three companies. ASAP.