INFORMATION

Updated:
Version:
2.7.37
Size:
81.0 MB
Category:
Utilities
Required:
iOS
Rating:
Publish:
2022-12-15
Price:
Free
Developer:

WHAT'S NEW

We're always changing and improving MySubaru. With this release, we’ve updated your Vehicle Status experience and added historical vehicle health information within your app. To get the best experience, make sure updates are turned on. This update includes various bug fixes and performance improvements. We hope you enjoy!

MySubaru App SCREENSHOT

【图】MySubaru(截图1)【图】MySubaru(截图2)【图】MySubaru(截图3)

MySubaru App DESCRIPTION

The MySubaru app makes owning your Subaru easy by connecting you to your vehicle with features like remote start*, remote unlock/lock, service scheduler, digital service history, vehicle locator, and 24-hour roadside assistance.

Whether it’s starting your vehicle from the comfort of your home, scheduling a service appointment, or locating your vehicle, the MySubaru app puts the power of your Subaru at your fingertips.

Features:
– Remote Start*
– Remote Lock, Unlock, and Vehicle Locator**
– 24-Hour Roadside Assistance***
– Schedule Service Appointments
– Track Your Vehicle’s Service History
– Access Owner’s Manuals and How-To Videos
– Find Nearby Subaru Service Centers and Subaru Retailers
– Contact Subaru Customer Support
– Get Vehicle Service Reminders and recall notices
– Real-time Vehicle Health Notifications**
– Plan and save trips, then send directions to your STARLINK navigation system**
– Access STARLINK Safety and Security features**
– Remote Climate Control settings from your smartphone**
– Remote Horn and Lights
– Automatic Collision Notifications**
– Exclusive special offers and coupons
– Manage the drivers in your household with Boundary, Speed, and Curfew Alerts****
– Touch and Face ID for Remote Services
– Trip Logs*****
– Driving Journals*****
– Vehicle Diagnostics****
– Valet Mode Status*****
– Valet Passcode Reset*****

*Remote Engine Start available on keyless access with push button start vehicles. Remote Engine Start with Climate Control available on vehicles with keyless access with push button start and automatic climate control. Not available on vehicles with manual transmission.
**Subaru owners must have an active STARLINK subscription to access remote services.
***24-hour roadside is included in standard 3-year warranty and after 3 years with a gold package.
****Available on select 2019 models and later.
*****These features are only available for Model Year 2023 Subaru vehicles.

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MySubaru App DOWNLOAD

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App REVIEWS

73226474

This rating is only for the “My Subaru” app. Love the car, can’t say enough great things about my 2023 Crosstrek. Now, if the “My Subaru” app would work consistently it would be even greater.

0055v

i just downloaded the app and entered my email and it’s not letting me click anything. there’s a loading circle in the middle of the page and i can see that the next step for me is to verify the email address, but i can’t do anything because the loading circle won’t disappear. i’ve deleted and re-downloaded the app about five times and nothing is working😭

brett

The rating of this app can’t be real. It’s the worst.

Wifter7

This app is nearly useless. Among other things, it often tells me I don't have a Subaru and directs me to the website to add the car. When I get to the website, the car is there. For a few months, the website wouldn't let me add the car. So it goes with Subaru. The StarLink app isn't any better.

Tech6688..

I can’t really give a true rating since I just got the app for my new Subaru. When I set up the account and reset password with the official dealership themselves, then tried logging into the app it stayed stuck on loading on the “2 step verification” screen to where I can’t even select which option to send the code. I called customer service and they sucked, I told them I troubleshooted the app and did my research- deleted the app and reinstalled, deleted cache, tried different devices and different internet sources, reset password etc, and they kept going in loopholes with me and did not listen to what I was telling them on top of it sounded like they were talking through a weighted blanket and they were quite rude.“which is why I give a 1 star rating!!” Finally I got a hold of someone with decent communication and they stated that the app was down and they did not know when the app will be back up. SUBARU WHEN WILL YOU FIX THE APP??

wuhoo202..

No Apple Watch app, no iOS 16 short widgets, no Siri shortcut support, is this 1990?

MiGirl

The features are great when they work. At least 25% of the time I get an error message even when the app is updated. A major fix in reliability is needed since this is the only way to remote start your vehicle. Or Subaru should provide, for free, the old school key fob to start your vehicle Update: Over a month later and still have not been able to find a fix to this error. I have zero access to my remote start or locks, but it does give me accurate stats on my mileage and tire pressure. Repeated calls to the service line go unanswered. Contacting the dealer next.

djitea

App works fine for me but has never worked for my wife on her phone. Every launch says “Something went wrong. Please try again later” with no way to change anything and no help. I deleted her account and the app, set her up again with full access, reinstalled the app, and still get the error. All the links for support are for the car or Starlink. Where’s help for this app? I’m paying $150/year for this?

JessW79

The app is terrible, I have had the app one week and out if the week the app only worked for 1 day. I reached out to Subaru and no response. I uninstalled and reinstalled the app and it is still not working. The app is frozen on the verification page with the circle of death. 1/10.

snowwhit..

This app won’t work on my phone. I have deleted it and redownloaded it multiple times. It is constantly telling me there is an error and to try again later. This has been happening since before Christmas. What is the point in paying for a service if I’m not being provided the services that I’m paying for?!

mrhercli

For some reason, the app prevents my password manager from filling in my password. Even going manually into the password manager and copying the password doesn’t work because the app won’t allow me to copy in the password. This needs fixing.

MEA813

It was -30° over the weekend and I could not even use the remote start that I have to pay for! It has been over a month now and between Subaru customer Service and my local Subaru dealers, this is just ridiculous. It seems to only be an issue with newer foresters. None of the functions on the app will work unless I am INSIDE the vehicle.. wish I wasn’t paying for an app that does not work.

Henrsand

I’m not sure if the latest app release has caused this, but remote start has stopped working. Looking at recent reviews it seems like this is a common occurrence. What’s the point of paying for this service if it’s now unreliable for multiple users. Before everything was working just fine and had no issues.

Karenryt..

Week 4 of my remote start not working with Starlink! 2022 forester been back to the dealer (Sunset Hills Subaru- St.Louis,Mo)… 3 times now with absolutely NO SUCCESS! 29 failed starts, ‘Starlink not available’ … ‘Starlink services temporarily unavailable’… call Starlink… I have over 25 times now!!! Wish I would have bought a TOYOTA!!!

tylerkay..

I don’t know if this app has high ratings because no one else has experienced another company’s user interface? But this one is the WORST I have ever used. This is our 4th brand new Subaru, and I wouldn’t have thought the technology on the app would be so far behind the tech on the vehicles. Our two other vehicles (Toyota and Tesla) have a far better and more responsive interface than Subaru’s. It constantly isn’t available, locks us out when we NEED to access it due to things like low tire pressure, it’s just not user friendly or responsive. I expected better from Subaru.

Nijoto

This app worked for the first nine months that I’ve owned this 2022 Subaru Forester Wilderness. I use it mostly for remote start, but also for vehicle diagnostics and to schedule service appointments. The remote start hasn’t worked in about three months and now I can’t schedule service appointments. I’ve uninstalled and reinstalled the app. I took it to my dealer and was told to call the number the app says to call. Well, I did that and was told to take it to the dealer. The customer support person, whom I spoke to when calling the app, seemed annoyed with me when I couldn’t understand her. At the end of the call she disconnected me before she completed saying, “Have a good day.” Now I have to go back to my dealer and try to work this out. On an even bigger concern, I often get locked out of my vehicle while it is running. I cannot unlock the doors. There is a steady ringing sound, that won’t stop, coming from the vehicle. I try using the app to communicate to the vehicle, but apparently the service they use is extremely limited. I repeatedly get a message to make sure the vehicle has a good wifi connection and to try again. Needless to say, I am no longer a fan of this app nor the miserably failed service. I love the Subie, but this app and the service is pure b.s.

BrandonH

It says “there’s a problem” when trying to open it and it crashes I’ve deleted it and redownloaded so many times and nothing works

Reyna97

Remote starter has been broken for over a month. Called multiple times to tell them about this issue and on one occasion was put randomly on hold for over 45 minutes. Tried over two weeks ago and was told I wasn’t the only person having this issue and that they were working hard to fix it. Hard to believe that when it’s averaging 20 degrees in the morning. I’ve also done everything they’ve said and redownload the app, used my iPad, my computer and still nothing.

BSBTuba

First up, Subaru decided to use the absolute worst possible cellular provider in their vehicles, AT&T. A significant portion of the country, despite AT&T’s marketing claims, has no service by that provider. Subaru didn’t bother to include the ability to receive signals from other providers, one can only assume they’re getting some kind of kickback from AT&T as their sole provider, so make 100%. sure where you live & work you can get AT&T signal before you pay for this service. Second, the app in and of itself is very slow and often buggy. I use it to remote start my car when it’s below freezing. When I do I will get a notice to my phone saying that the remote start was successful (the car does actually start), but the app itself will pop up and give me an error saying something went wrong. Don’t get me wrong, I’ve owned 6 Outbacks so I obviously love Subarus, but when it comes to modern computing technology, Subaru has a long way to go.

Schref69

Ever since the recent update nothing works in the app. What’s the point of paying for a subscription if the app isn’t going to work when you need it too? Please fix this fast or I’m out.